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For Companies At a Glance
- Tasks: Support sales by providing product knowledge and application expertise during customer visits.
- Company: Join SMC Corporation, a global leader in automation and fluid control solutions.
- Benefits: Enjoy competitive pay, commission, company car, private medical cover, and 25 days holiday.
- Why this job: Be part of a diverse team making a real impact in various industries.
- Qualifications: Degree in Science/Engineering preferred; HND or relevant experience required.
- Other info: Extensive training provided; European travel may be required.
The predicted salary is between 36000 - 60000 £ per year.
Location: National UK, Field based role
The Company: SMC Corporation UK Ltd is the wholly owned subsidiary of SMC Corporation in Japan. The UK operation is located at a substantial 14-acre site in Milton Keynes, which houses our UK offices, design, factory, and warehousing. SMC Corporation is the UK and global market leader in its field.
The role: As a key member of our talented and successful products team, this is an interesting, varied, and challenging customer-facing role that is designed to support increasing our market share. Working closely with our field sales team, you will provide application, product knowledge and sales support during customer visits. The range of product focus includes chillers, heat exchangers, sensors, media separated valves, clean wet pumps, and process gas controls.
Key Responsibilities:
- Grow sales of the product range through supporting the salesforce and their customers.
- Understand and have the ability to use the value proposition of the product range responsible for and business value to grow sales.
- Identifying, researching, and gaining application knowledge for new opportunities for the product range.
- Promote the product range responsible for by creating marketing material, training material, and identifying trade shows where the range will achieve exposure.
- Develop strong working relationships with our internal and external customers consulting with them to solve problems from a technical perspective.
- Meet and exceed targets.
- Maintain accurate records of activities using our CRM system.
Skills and Experience:
- Desirable: A degree within a Science or Engineering discipline.
- Required: HND or equivalent or relevant experience.
- Proven track record of selling, specifying, or developing the product range of chillers, heat exchangers, sensors, media separated valves, clean wet pumps and process gas controls.
- Experience, skills and knowledge of the types of applications found in the non-invasive life science / medical / electronics industry.
- Demonstrate an ability to communicate and influence effectively at all levels of the business.
- Highly driven and passionate about making a difference within the industry.
- Proven track record of using value propositions to ensure customer satisfaction, increasing retention and customer loyalty to a brand.
- Full UK Driving Licence.
- Current passport as European travel may be required.
What We Offer:
We give extensive sales, product & application training, both in classroom and in-field. We are continuously working to make our team even more diverse and inclusive. We welcome applications from all and are committed to attracting, recruiting, and retaining the most talented individuals. SMC has sustainable development goals as we believe in caring for our futures as well as the future of the planet. We offer a competitive and attractive package of benefits including a competitive commission scheme, company car with a fuel card, life assurance, private medical cover, 25 days holiday including a holiday purchase scheme, a salary sacrifice personal pension plan and more!
The Selection Process: Upon successful application, candidates will be asked to undertake an online interview, online testing and a second interview face-to-face, onsite at our SMC Milton Keynes Office.
Contact Detail:
SMC Corporation (UK) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Specialist
✨Tip Number 1
Familiarise yourself with the specific products you'll be working with, such as chillers and heat exchangers. Understanding their applications and benefits will help you engage effectively with potential customers and demonstrate your expertise during interviews.
✨Tip Number 2
Network within the industry by attending relevant trade shows and events. This will not only enhance your knowledge but also allow you to meet key players in the field, which could lead to valuable connections and insights that can boost your application.
✨Tip Number 3
Prepare to discuss your previous sales experiences and how you've successfully used value propositions to drive customer satisfaction. Be ready to share specific examples that highlight your ability to influence and communicate effectively.
✨Tip Number 4
Research SMC Corporation and its market position thoroughly. Understanding their goals, values, and recent developments will help you align your answers with their mission during the interview process, showing that you're genuinely interested in being part of their team.
We think you need these skills to ace Product Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in scientific products, sales, and customer support. Emphasise any specific knowledge of chillers, heat exchangers, or similar products that align with the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the industry. Mention how your background in science or engineering makes you a suitable candidate and how you can contribute to increasing market share.
Highlight Relevant Skills: In your application, focus on skills such as communication, problem-solving, and relationship-building. Provide examples of how you've successfully used these skills in previous roles, especially in customer-facing situations.
Showcase Your Achievements: Include quantifiable achievements in your application, such as sales targets met or exceeded, successful projects completed, or any awards received. This will demonstrate your capability and drive to succeed in the role.
How to prepare for a job interview at SMC Corporation (UK)
✨Know Your Products Inside Out
As a Product Specialist, it's crucial to have a deep understanding of the products you'll be discussing. Familiarise yourself with chillers, heat exchangers, sensors, and other items in the product range. Be prepared to explain their applications and benefits clearly.
✨Demonstrate Your Sales Experience
Highlight your proven track record in selling or specifying similar products. Share specific examples of how you've successfully increased sales or improved customer satisfaction in previous roles, as this will resonate well with the interviewers.
✨Showcase Your Problem-Solving Skills
The role involves consulting with customers to solve technical problems. Prepare to discuss past experiences where you've identified issues and provided effective solutions, particularly in the life science or medical sectors.
✨Prepare for Technical Questions
Expect questions that assess your technical knowledge and ability to communicate complex concepts. Brush up on relevant scientific principles and be ready to explain how they relate to the products you'll be working with.
