At a Glance
- Tasks: Lead workflow automation projects and collaborate with cross-functional teams to drive innovation.
- Company: Join SMBC, a trusted partner in finance with a commitment to inclusivity.
- Benefits: Enjoy hybrid working, competitive pay, and extensive wellbeing support.
- Other info: Dynamic environment with opportunities for career growth and professional development.
- Why this job: Make a real impact by simplifying processes and enhancing client experiences.
- Qualifications: Experience in IT project delivery, especially in workflow or automation.
The predicted salary is between 89000 - 135000 £ per year.
Here at SMBC Group, we want to help you find the next step in your career so read on to discover if this opportunity is the one for you. We like to recognise potential in our people, so we welcome your application even when your experience doesn't perfectly align with the job description. Whilst we'll always strive to be better, we're proud of our inclusive culture, and encourage our applicants and colleagues to be their authentic, unique selves.
United by a sense of purpose towards our customers - to be a trusted partner for the long-term - and our universal banking platform in EMEA, SMBC Group has an international growth agenda and award-winning products, meaning we provide exciting opportunities to work on a diverse range of projects and initiatives. We deliver a full suite of corporate finance products and solutions to our customers as well as investment banking and advisory services, and a range of innovative solutions in global capital markets.
Purpose of Job
- Delivery of workflow solutions, primarily on the Camunda platform.
- Full delivery ownership of initial workflow use cases delivered on the platform.
- Coordination of EMEA IT and business teams contributing to workflow automation initiatives.
- Drive the BPMN Centre of Excellence (CoE) in managing, shaping, and sizing the demand pipeline.
- Ensure structured & standardised delivery governance across multiple initiatives.
- Work closely with architecture, engineering, and business stakeholders to drive execution and implementation.
- Contribute to the establishment of scalable delivery practices for workflow automation adoption.
- Coordinate delivery within a matrix structure across EMEA IT, platform engineering teams, and business domain.
Compensation
The anticipated salary range for this role is £89,000 - £135,000, with the final offer determined based on the candidate's skills, experience, role scope, location, and relevant market factors. In addition to base salary, the role may be eligible for a discretionary incentive award and a competitive benefits package, including core benefits such as pension provision.
Background
This role leads the delivery of new and enhanced process automation and orchestration solutions across EMEA, helping business and technology teams simplify, standardise and modernise end-to-end processes. It is responsible for shaping delivery approaches, coordinating cross-functional teams and managing solutions from initial demand and discovery through to solution design, development, implementation and operational handover.
The role works closely with the Process Automation Centre of Excellence, architecture, engineering, business stakeholders and third-party partners to assess opportunities, prioritise demand and select the most appropriate technology for each use case. While the role will have exposure to Camunda and support adoption of the established platform, it is technically agnostic and may coordinate delivery across a broader range of workflow, automation, integration and orchestration technologies.
Facts and Scale
- Work will be predominantly project focussed, with oversight of some activities required to drive implementation and operation.
- Possible occasional travel (Max 1-2 per year).
Accountabilities and Responsibilities
- Manage end-to-end delivery of assigned workflow automation projects using Camunda 8, covering planning, execution, and transition to BAU.
- Work with business stakeholders and the BPMN CoE to define, scope, and mobilise new workflow use cases.
- Drive demand pipeline management, including intake, triage, sizing, prioritisation, and tracking of workflow initiatives.
- Establish and maintain project governance including plans, RAID logs, dependencies, financial tracking, and reporting.
- Coordinate cross-functional teams including developers, business analysts, architects, and external vendors.
- Ensure alignment to BPMN standards, platform governance, and architectural principles defined by the CoE.
- Provide clear and structured reporting to stakeholders on delivery progress, risks, and key decisions.
- Manage project dependencies across platform build and use case delivery to ensure alignment and sequencing.
- Drive vendor engagement and delivery where external partners are involved in platform or use case development.
- Drive consistency in delivery approach, templates, and governance aligned to broader IT standards.
- Facilitate workshops and working sessions to support backlog refinement, requirements clarification, and delivery and implementation alignment.
Knowledge, Skills, Experience and Qualifications
- Proven experience delivering IT initiatives, ideally in workflow, automation, or integration domains.
- Experience delivering projects involving modern application platforms, microservices, or cloud-native technologies.
- Strong understanding of project management disciplines including planning, risk/issue management, governance, and reporting.
- Experience working in Agile, hybrid, or iterative delivery models.
- Familiarity with BPMN concepts and workflow/process automation platforms (e.g. Camunda, Pega, Appian, or similar).
- Ability to manage multiple concurrent workstreams with competing priorities.
- Experience working across business and IT stakeholders in a structured delivery environment.
- Strong coordination and stakeholder management skills within matrix organisations.
- Ability to translate technical concepts into clear, concise communications for non-technical stakeholders.
- Experience supporting demand management or intake processes in a structured delivery or CoE model.
- Exposure to financial services or other regulated environments is advantageous.
- Experience working with third-party vendors or system integrators preferred.
- Degree educated or equivalent professional experience.
- Project Management certification (e.g. PRINCE2, PMP, Agile certifications) desirable.
Competencies
- Customer Focus
- Driving Change
- Driving Results
- Embraces Diversity
- Enterprise Leadership
- Judgement and Decision Making
- Risk Management
- Strategic and Visionary
- Trust and Integrity
What we offer
For all the expertise and experience you bring to help us make a difference, it's only sustainable if we support you to build your career and be your best self so we offer competitive company benefits, centred around promoting positive well-being and work-life balance. We also believe in fostering a diverse and inclusive work environment, where all team members' perspectives and contributions are valued. Initiatives in place which promote a diverse and inclusive culture and healthy work-life balance include hybrid working, Sport & Social Clubs and Diversity and Inclusion networks.
As an employee of SMBC you have access to a host of both useful and exciting benefit offerings. See below some of the benefits on offer to you:
- Hybrid and flexible working.
- Competitive paid leave days.
- Benefits to support your physical wellbeing, including private medical insurance and life and invalidity insurance.
- Various policies to support your mental wellbeing, including a robust behavioural health network with counselling and coaching services.
- Access a wide range of learning and development opportunities and career progression opportunities.
- Ambitious remuneration package.
So, if you like a challenge and want to continuously grow and develop in a role where you will be supported along the way by a dynamic and diverse team, apply today!
We recognise our role as a bank to support social change and welcome all applications, including those from groups often under-represented in financial services. We value the uniqueness of professional and personal backgrounds and perspectives as they play a vital role in continuing the sustainable growth of our organisation. We'll ensure reasonable adjustments to our recruitment process are offered due to a disability or long-term condition whenever requested.
We are committed to transparent and equitable pay practices. Compensation is determined using objective criteria, including skills, experience, and role responsibilities, and applied consistently throughout our recruitment processes. We do not request candidates' pay history and are committed to preventing unjustified pay disparities.
Workflow Delivery Lead - VP - SMBC in London employer: SMBC
At SMBC, we pride ourselves on being a forward-thinking employer that values diversity and inclusion, fostering a culture where every employee can thrive. Located in a dynamic environment, our team enjoys access to extensive professional development opportunities and the chance to work on impactful projects that drive sustainable growth. Join us to be part of a collaborative atmosphere that not only supports your career aspirations but also encourages you to bring your authentic self to work.
StudySmarter Expert Advice🤫
We think this is how you could land Workflow Delivery Lead - VP - SMBC in London
✨Tap into Campus Networks
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We think you need these skills to ace Workflow Delivery Lead - VP - SMBC in London
Some tips for your application 🫡
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Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to SMBC.
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Research and Reflect:Before hitting that 'apply' button on SMBC's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at SMBC
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with SMBC.
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✨Network with Industry Professionals
Before your interview, reach out to current or former SMBC employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
