Modern Workplace Engineer - Assistant Vice President in London

Here at SMBC Group, we want to help you find the next step in your career so read on to discover if this opportunity is the one for you. We like to recognise potential in our people, so we welcome your application even when your experience doesn’t perfectly align with the job description. Whilst we’ll always strive to be better, we’re proud of our inclusive culture, and encourage our applicants and colleagues to be their authentic, unique selves.

United by a sense of purpose towards our customers – to be a trusted partner for the long-term – and our universal banking platform in EMEA, SMBC Group has an international growth agenda and award-winning products, meaning we provide exciting opportunities to work on a diverse range of projects and initiatives. We deliver a full suite of corporate finance products and solutions to our customers as well as investment banking and advisory services, and a range of innovative solutions in global capital markets. Read on to find out how you could enhance your skills and gain valuable experience, by joining us to support our clients transition to a sustainable future.

The purpose of the Modern Workplace Engineer role is to deliver projects that create new, or materially enhance existing, enterprise technology assets across the organisation’s digital workplace. The role converts approved business and project requirements into secure, scalable and supportable technical solutions, with defined scope, milestones, costs, delivery evidence and acceptance criteria. The role provides hands‑on engineering across the organisation’s Microsoft 365 Modern Workplace platforms, including Exchange Online, Microsoft Teams, Intune, OneDrive and SharePoint Online. Activities include technical discovery, solution design, configuration, build, integration, testing, migration, implementation and validation of new or significantly enhanced capabilities.

The role collaborates across EMEA and North America with project management, architecture, security, infrastructure, identity, service management, Finance, Procurement, business stakeholders and third‑party suppliers to deliver agreed project outcomes within approved scope, budget, quality and timescale.

Key responsibilities:

• Deliver assigned Modern Workplace initiatives that create or materially enhance enterprise technology assets across Microsoft 365, including Exchange Online, Microsoft Teams, Intune, OneDrive and SharePoint Online.
• Translate approved project scope and business requirements into detailed technical designs, implementation plans, engineering tasks, estimates, milestones and acceptance criteria.
• Design, configure, build, test and implement new or significantly enhanced Modern Workplace capabilities in accordance with approved architecture, security, risk, data, change and service‑management standards.
• Support project business cases, documentation and governance approvals by providing technical scope, cost justification, delivery assumptions, dependencies, risks and implementation evidence.
• Coordinate technical delivery with architecture, security, networking, identity, service management, application owners and third‑party suppliers to ensure solutions meet organisational standards and project objectives.
• Develop implementation, migration, rollback and validation plans, and execute approved deployments through the organisation’s change‑management process.
• Complete project handover, ensuring monitoring, support ownership, service documentation, support models, known issues and vendor escalation routes are established.
• Contribute to project closure by confirming completion of technical deliverables, documentation, financial evidence, asset information, outstanding actions and lessons learned.

What we're looking for:

• Strong knowledge of Microsoft M365 SaaS platforms – Microsoft Exchange Online, Teams, Intune, OneDrive and SharePoint Online.
• Experience working with Service NOW management tool to update and close incidents.
• Experience troubleshooting M365 SaaS platform issues.
• Experience of Azure security products (DLP).

This role is based in London.

What we offer:

• Hybrid and flexible working.
• Competitive paid leave days.
• Benefits to support your physical wellbeing, including private medical insurance and life and invalidity insurance.
• Various policies to support your mental wellbeing, including a robust behavioural health network with counselling and coaching services.
• Access a wide range of learning and development opportunities and career progression opportunities.

We recognise our role as a bank to support social change and welcome all applications, including those from groups often under‑represented in financial services. We value the uniqueness of professional and personal backgrounds and perspectives as they play a vital role in continuing the sustainable growth of our organisation. We’ll ensure reasonable adjustments to our recruitment process are offered due to a disability or long‑term condition whenever requested.

We are committed to transparent and equitable pay practices. Compensation is determined using objective criteria, including skills, experience, and role responsibilities, and applied consistently throughout our recruitment processes. We do not request candidates' pay history and are committed to preventing unjustified pay disparities.