Learning and Development Manager, VP

Who we are

United by a sense of purpose towards our customers – to be a trusted partner for the long-term – and our universal banking platform in EMEA, SMBC Group has an international growth agenda and award-winning products, meaning we provide exciting opportunities to work on a diverse range of projects and initiatives. We deliver a full suite of corporate finance products and solutions to our customers as well as investment banking and advisory services, and a range of innovative solutions in global capital markets. Read on to find out how you could enhance your skills and gain valuable experience, by joining us to support our clients transition to a sustainable future.

Role Summary

We’re looking for Learning & Development Manager (Vice President) to join our team. In this role, your primary focus will be to own the EMEA technical skills portfolio of learning content and solutions with responsibility for definition, design, and deployment across the region, ensuring continued strong uptake, relevance and impact.

• Work closely with business and HR stakeholders to define, design and implement effective, efficient and scalable L&D solutions within the technical skills portfolio and projects.
• Drive a continuous improvement mindset to ensure ongoing efficiencies and effectiveness of the learning offer whilst also enhancing the learner experience.
• Partner effectively with stakeholders from business departments, geographies and functions across SMBC EMEA to define skill and capability needs, and collaborate to develop effective solutions.

Candidate requirements:

• Expert in learning and development across all parts of the learning cycle.
• Strong stakeholder management capability to engage with and build relationships across the business.
• Interest and experience in building technical skills capability at scale to meet evolving skill needs.

Business Area

EMEA Learning & Development team, Human Resources

Position Description

Accountability & Responsibilities

• Working closely with business and HR stakeholders to define, design and implement effective, efficient and scalable L&D solutions within the allocated skills portfolio and projects.
• Partnering effectively with stakeholders from business departments, geographies and functions across SMBC EMEA to define skill and capability needs, and collaborate to develop effective solutions.
• Using MI to support decision making and helping stakeholders by identifying, explaining and as appropriate actioning insights from the data.
• Supporting the development of a culture of responsibility for learning by individuals, line managers, functions, departments and geographies.

Skills and Experience

Skills

• Consultative style along with the determination and patience to achieve results.
• Analytical - Able to interpret data, generate and communicate meaningful insights.
• Ability to build trust and credibility at different levels, within and outside the organisation.
• Excellent project management skills.
• Excellent communication skills (written, visual and verbal).
• Commercial mindset with ability to plan and manage costs within budget.
• Confident and engaging facilitator and communicator (both virtually and in person).
• Working knowledge of Webex platforms, LMS (Success Factors), MS Office including Power Point and MS Teams.
• Acts with highest standards of integrity and fairness to colleagues and clients.

Experience

• Working across all parts of the learning cycle supporting efficient and cost-effective delivery of learning interventions in support of strategic priorities.
• Experience in creating learning solutions which support technical skills development.
• Knowledge of the key functions and skills needed in an international financial services company is helpful, but not required.
• Building, developing and managing networks of SMEs.

Qualifications

• Strong academic credential and/or career track record demonstrating both the underpinning knowledge and skills required for success in the role.

Competencies

• Customer Focus
• Driving Change
• Driving Results
• Embraces Diversity
• Enterprise Leadership
• Judgement and Decision Making
• Risk Management
• Strategic and Visionary
• Trust and Integrity

What we offer

For all the expertise and experience you bring to help us make a difference, it’s only sustainable if we support you to build your career and be your best self so we offer competitive company benefits, centred around promoting positive well-being and work-life balance. We also believe in fostering a diverse and inclusive work environment, where all team members' perspectives and contributions are valued. Initiatives in place which promote a diverse and inclusive culture and healthy work-life balance include hybrid working, Sport & Social Clubs and Diversity and Inclusion networks.

As an employee of SMBC you have access to a host of both useful and exciting benefit offerings. See below some of the benefits on offer to you:

• Hybrid and flexible working.
• Competitive paid leave days.
• Benefits to support your physical wellbeing, including private medical insurance and life and invalidity insurance.
• Various policies to support your mental wellbeing, including a robust behavioural health network with counselling and coaching services.
• Access a wide range of learning and development opportunities and career progression opportunities.
• Ambitious remuneration package.

So, if you like a challenge and want to continuously grow and develop in a role where you will be supported along the way by a dynamic and diverse team, apply today! We recognise our role as a bank to support social change and welcome all applications, including those from groups often underrepresented in financial services. We value the uniqueness of professional and personal backgrounds and perspectives as they play a vital role in continuing the sustainable growth of our organisation. We’ll ensure reasonable adjustments to our recruitment process are offered due to a disability or long-term condition whenever requested.