Business Management Support - AVP

SMBC: A trusted partner for the long term. Here at SMBC Group, we want to help you find the next step in your career so read on to discover if this opportunity is the one for you. We like to recognise potential in our people, so we welcome your application even when your experience doesn’t perfectly align with the job description. Whilst we’ll always strive to be better, we’re proud of our inclusive culture, and encourage our applicants and colleagues to be their authentic, unique selves.

Who we are: United by a sense of purpose towards our customers – to be a trusted partner for the long-term – and our universal banking platform in EMEA, SMBC Group has an international growth agenda and award-winning products, meaning we provide exciting opportunities to work on a diverse range of projects and initiatives. We deliver a full suite of corporate finance products and solutions to our customers as well as investment banking and advisory services, and a range of innovative solutions in global capital markets. Read on to find out how you could enhance your skills and gain valuable experience, by joining us to support our clients transition to a sustainable future.

Role Summary: We’re looking for a Business Management Support professional to join the wider Compliance Department Business Management function. The role is required to support a number of activities across the CPD EMEA Business Management team, primarily with respect to findings management and business continuity. The role will also act as a member of the wider CPD EMEA Business Management function, supporting other tasks and initiatives within the team on an ad-hoc basis, as well as participating in the delivery of change projects.

Business Area: SMBC – as a regulated financial institution - has an obligation to establish and maintain policies, procedures, systems and controls to mitigate and effectively manage compliance and financial crime risk. The bank has operations across the EMEA region and is required to consider extraterritorial laws, and accordingly must maintain a coordinated and aligned approach to managing risk. Under the supervision of the Regional Chief Compliance Officers, CPD performs the Compliance Oversight function and Money Laundering Reporting function. The Compliance Department also liaises with compliance teams throughout the SMBC Group to ensure that the bank is compliant with global regulatory requirements. The Business Management team has the responsibility to deliver and implement a series of initiatives which span across business as usual and change activities covering the EMEA CPD Department that support the day to day functioning of the broader CPD department. These include managing costs and headcount, business continuity, the tracking and delivery of internal and external findings, and a variety of reporting obligations both within and outside the region.

Position Description: The role is accountable for:

• Findings Management: the consolidation of findings information from a number of sources and consolidation into a central repository; the preparation of regular and ad-hoc overviews of department owned findings for a number of different stakeholder groups, as well as the management of related fora; Liaising with finding owners and review functions to ensure the timely delivery of findings.
• Act as an SME in the Findings Management change project, under the overall CPD Transformation program.
• Business Continuity & Crisis Management: Maintaining the Department’s Business Continuity Plan, including periodic testing, and coordinating Crisis Management activities alongside the wider Business Management Team.
• Participating in the further development, running and management of an effective EMEA CPD department/business management framework.
• Coordinating inter-departmental activities that impact EMEA CPD, escalating any risks and issues to senior management.
• Supporting the CPD EMEA Business Management team in liaising with Head Office inquiries and / or preparing reports for Head Office review, both periodic and ad-hoc.
• Assisting with the management of EMEA CPD budgets, hiring and contracting, and business negotiations.
• Participating in the compilation of departmental performance reports for CEO and board submission.
• Ensuring compliance with legal and business ethics, maintaining a high standard of corporate governance.
• Participating in and where appropriate, managing ad hoc strategic projects and change.

The candidate will have:

• A bachelor's or master's degree or equivalent in business administration or similar.
• A working knowledge of UK and EU regulatory framework ideally gained through working within a Compliance/Financial Crime Department.
• Solid work experience gained within the financial services industry, ideally within the banking sector.
• Strong understanding of business functions such as HR, Finance, marketing etc.
• Excellent stakeholder management experience and adopts a proactive approach to stakeholder engagement and management, using initiative to meet with stakeholders and build strong relationships.
• Experience anticipating, identifying and managing risks through to resolution.
• Experienced in business analysis and report preparation.
• Good written and verbal communication skills.
• Good leadership and teamwork abilities.
• Good interpersonal and decision-making skills.
• Ability to manage competing priorities.

What we offer: For all the expertise and experience you bring to help us make a difference, it’s only sustainable if we support you to build your career and be your best self so we offer competitive company benefits, centred around promoting positive well-being and work-life balance. We also believe in fostering a diverse and inclusive work environment, where all team members' perspectives and contributions are valued. Initiatives in place which promote a diverse and inclusive culture and healthy work life balance include hybrid working, Sport & Social Clubs and Diversity and Inclusion networks. As an employee of SMBC you have access to a host of both useful and exciting benefit offerings. See below some of the benefits on offer to you:

• Hybrid and flexible working.
• Competitive paid leave days.
• Benefits to support your physical wellbeing, including private medical insurance and life and invalidity insurance.
• Various policies to support your mental wellbeing, including a robust behavioural health network with counselling and coaching services.
• Access a wide range of learning and development opportunities and career progression opportunities.

So, if you like a challenge and want to continuously grow and develop in a role where you will be supported along the way by a dynamic and diverse team, apply today! We recognise our role as a bank to support social change and welcome all applications, including those from groups often under-represented in financial services. We value the uniqueness of professional and personal backgrounds and perspectives as they play a vital role in continuing the sustainable growth of our organisation. We’ll ensure reasonable adjustments to our recruitment process are offered due to a disability or long-term condition whenever requested.