SMARTY is seeking a Senior Manager to own the brand, CX, and care operations, aligning with regulatory and market demands in the UK. You will lead P&L, CVM, retention, pricing, and campaign operations, shaping a compelling proposition roadmap and delivering market-ready products and services.
The role requires strong telecoms/services leadership, strategic planning, and excellent stakeholder management. You will drive customer-centric improvements and manage outsourced partners to meet
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The role requires strong telecoms/services leadership, strategic planning, and excellent stakeholder management. You will drive customer-centric improvements and manage outsourced partners to meet
#J-18808-Ljbffr
Senior Manager, Commercial & CX Transformation in Newbury employer: SMARTY
At SMARTY, we are committed to fostering a dynamic and inclusive work environment that empowers our employees to thrive. Located in Newbury, our team enjoys a collaborative culture that prioritises innovation and customer satisfaction, alongside opportunities for professional growth and development. With a focus on delivering exceptional value and a best-in-class network, joining us means being part of a transformative journey in the UK mobile market.
