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- Tasks: Lead IT processes and enhance service delivery for seamless tech support.
- Company: Top Facilities Management provider with a focus on innovation.
- Benefits: Competitive salary of £67K, plus benefits and hybrid work flexibility.
- Why this job: Make a real difference in IT service management while leading a dynamic team.
- Qualifications: ITIL certification and strong leadership skills required.
- Other info: Enjoy a hybrid work model with 2-3 days on-site in Salisbury.
The predicted salary is between 40200 - 67200 £ per year.
A leading provider of Facilities Management services is seeking an experienced IT Service Manager to drive IT processes and service improvements while ensuring seamless technology support. The role requires strong knowledge of IT Service Management and ITIL certification, alongside excellent leadership and communication skills. This hybrid position allows for 2-3 days on-site work in Salisbury and offers a competitive salary of £67K plus benefits.
Hybrid IT Service Manager: Lead ITSM & Service Desk in Salisbury employer: SmartSourcing plc
Contact Detail:
SmartSourcing plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid IT Service Manager: Lead ITSM & Service Desk in Salisbury
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT industry, especially those who work in service management. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by practising common questions related to IT Service Management and ITIL. We recommend role-playing with a friend or using online resources to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your leadership skills during interviews. Share specific examples of how you've improved IT processes or led a team to success. This will help you stand out as a candidate who can drive service improvements.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive roles listed that you won’t find anywhere else.
We think you need these skills to ace Hybrid IT Service Manager: Lead ITSM & Service Desk in Salisbury
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in IT Service Management and any relevant ITIL certifications. We want to see how your skills align with the role, so don’t be shy about showcasing your leadership and communication abilities!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Hybrid IT Service Manager role. Share specific examples of how you've driven IT processes and service improvements in the past.
Showcase Your Soft Skills: While technical skills are crucial, we also value strong interpersonal skills. Highlight experiences where you’ve led teams or communicated effectively with stakeholders. This will show us that you can manage both the tech and the people side of things!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and submit your materials!
How to prepare for a job interview at SmartSourcing plc
✨Know Your ITIL Inside Out
Make sure you brush up on your ITIL knowledge before the interview. Be ready to discuss how you've applied ITIL principles in past roles, as this will show your expertise and understanding of IT Service Management.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership experience. Think about times when you led a team through a challenging project or improved service delivery. This will demonstrate your capability to drive IT processes effectively.
✨Communicate Clearly and Confidently
Since excellent communication skills are key for this role, practice articulating your thoughts clearly. You might want to do a mock interview with a friend to refine your responses and ensure you come across as confident and articulate.
✨Research the Company Culture
Take some time to understand the company’s values and culture. This will help you tailor your answers to align with what they’re looking for, showing that you’re not just a fit for the role, but also for the team.
