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- Tasks: Lead the design of innovative services in a secure government environment.
- Company: Join a dynamic government services client near Milton Keynes.
- Benefits: Competitive daily rate, hybrid work model, and professional growth opportunities.
- Why this job: Make a real impact by designing services that align with strategic objectives.
- Qualifications: Degree in Computer Science or IT, plus relevant certifications.
- Other info: Collaborate with senior stakeholders and lead a talented team.
The predicted salary is between 48000 - 72000 £ per year.
A Lead Service Designer with SC Security Cleared is required by our government services client based near Milton Keynes. Commutable from Northampton, East Midlands, Bedford, Luton, North London. On-site for up to 3 days per week. Secure environment - SC is Clearance required, due to the urgency of the role, or you will be eligible to undertake clearance.
The role holder will ensure service designs are robust, cost effective, and aligned with the clients' strategic objectives, leadership and management of the Service Design function.
Essential experience:- Degree or equivalent experience in Computer Science or Information Technology.
- Professional level certifications such as ITIL (Foundation or higher), BCS Certificate in Service Design, ISO/IEC 20000 Practitioner (Service Management Standard), Service Integration and Management (SIAM), Lean Six Sigma, TOGAF, AgilePM, or equivalent experience.
- Translate business, user, and operational requirements into coherent, efficient, and cost-effective service designs.
- Creating end to end Service Design Packages (SDPs).
- Understand Agile and user-centred design approaches.
- Experience leading and line managing Service Designers.
- Deputising for senior technology leaders, engaging with senior stakeholders and governance forums.
- Experience designing secure or air-gapped platforms within the government sector.
- Knowledge of NCSC, GDS, and UK government security frameworks, including Secure by Design, Cloud Security Principles, Government Functional Standards, and the Technology Code of Practice.
- Demonstrate in-depth understanding of service design principles, IT service management frameworks (e.g. ITIL), and end‑to‑end service lifecycle management.
- Understand enterprise and technical architecture concepts.
- Lead co-design workshops.
- Led or managed teams.
- Experience leading service design, delivery, and governance of large‑scale IT or digital services.
- Have experience producing and maintaining service blueprints, operating models, SLAs, and OLAs.
- Demonstrate success in building relationships with senior stakeholders, influencing technical and business decisions.
- Work collaboratively with Technical Architects, Service Owners, Product Owners, and delivery teams.
- Developed service design options and advised on time, cost, quality, and trade‑offs.
- Designing business continuity, disaster recovery, and resilience solutions.
- Influenced senior stakeholders.
- Used operational data and metrics.
- Membership of a recognised professional body such as BCS or IET.
- Designing for government security classification OFFICIAL and above.
- AI technologies.
Service Designer in Hanslope employer: SmartSourcing plc
Contact Detail:
SmartSourcing plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Designer in Hanslope
✨Network Like a Pro
Get out there and connect with people in the industry! Attend meetups, workshops, or online webinars related to service design. You never know who might have a lead on your dream job or can give you insider tips.
✨Show Off Your Skills
When you get the chance to chat with potential employers, make sure to highlight your experience with service design principles and frameworks like ITIL or Agile. Share specific examples of how you've led teams or managed projects to demonstrate your expertise.
✨Tailor Your Approach
Every role is different, so adapt your pitch to match the specific needs of the job. Research the company’s strategic objectives and align your skills and experiences with what they’re looking for. This shows you’re not just another candidate!
✨Apply Through Our Website
Don’t forget to check out our website for the latest job openings! Applying directly through us can sometimes give you an edge, as we’re always on the lookout for passionate candidates who fit our culture and values.
We think you need these skills to ace Service Designer in Hanslope
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Service Designer role. Highlight your relevant experience, especially in service design and IT frameworks like ITIL or Agile. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your past work that demonstrate your ability to lead service design and manage teams effectively.
Showcase Your Certifications: If you've got any professional certifications like BCS or Lean Six Sigma, make sure to highlight them! These credentials can set you apart from other candidates and show us you're serious about your professional development.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at SmartSourcing plc
✨Know Your Stuff
Make sure you brush up on your knowledge of service design principles and IT service management frameworks like ITIL. Be ready to discuss how you've applied these in past roles, especially in a government context.
✨Showcase Your Leadership Skills
As a Lead Service Designer, you'll need to demonstrate your experience in leading teams and managing stakeholders. Prepare examples of how you've successfully led co-design workshops or influenced senior stakeholders in previous projects.
✨Understand the Security Landscape
Since this role requires SC clearance, it's crucial to show your understanding of government security frameworks. Familiarise yourself with concepts like Secure by Design and Cloud Security Principles, and be prepared to discuss how you've designed secure platforms.
✨Be Agile and User-Centric
Highlight your experience with Agile methodologies and user-centred design approaches. Think of specific instances where you've translated user needs into effective service designs, and be ready to share those stories during the interview.