At a Glance
- Tasks: Support clients with emergency response solutions and provide training as a superuser.
- Company: Dynamic company focused on fire service systems and customer excellence.
- Benefits: Competitive salary, flexible home-based work, and opportunities for travel.
- Other info: Join a growing team with a focus on service excellence and client support.
- Why this job: Make a real impact in the fire service sector while evolving your role.
- Qualifications: Experience in Fire and Rescue Service and knowledge of control room operations.
The predicted salary is between 40000 - 50000 £ per year.
Mainly home-based but travel to client sites will be required (Cambridge, Nottingham, Derbyshire, Yorkshire).
Have you worked for the Fire and Rescue Service and have knowledge of their control room? If yes, this is a fantastic opportunity to evolve a new role and make it your own.
Due to continued growth, our client is looking for a support specialist to support their customers and contribute to service excellence as the primary point of contact for their clients' Emergency Response Solution. This role has a major emphasis on training, train the trainer, but also potentially providing 1st line support. You will be the superuser and own the sharing of knowledge to clients/end users.
Some of the Key Responsibilities:
- Act as key interface between customers, technical teams, and product team providing Functional Support.
Fire Service Systems Specialist employer: SmartSourcing plc
As a Fire Service Systems Specialist, you will join a forward-thinking company that values innovation and excellence in emergency response solutions. With a strong emphasis on employee development and a supportive work culture, this role offers the unique opportunity to shape your career while making a meaningful impact in the Fire and Rescue Service sector. Enjoy the flexibility of mainly home-based work, with travel to various client sites across the UK, fostering a dynamic and engaging work environment.
