100% remote
The Role:
We are looking for a high agency Product Manager – Consumer Experience. This is an opportunity to own the end-to-end journey of discovery, purchase, and entry within a fast-scaling, product-first team where your ideas have a direct, visible impact on the global event landscape.
This is a new role that will enable you to own, shape and grow it!
Role Summary:
Our client champions smarter ticketing to make ticket buying better. They don’t just sell tickets; they connect millions of fans with unforgettable live experiences. From massive music festivals and high-energy club nights to comedy tours, food & drink pop-ups, and community gatherings, they are the engine behind the UK’s most diverse events. With over 10 million page impressions each month and 30%+ year-on-year growth, they are scaling fast.
This is a new role, created to own the customer-facing side of the marketplace. Your mission is to own the full-stack consumer journey, from how fans find them in the first place through to the loyalty that turns one-off buyers into lifelong fans. As the business grows, you will shape how the digital product supports that growth and lead the thinking on what we build to get there.
This is a broad role and that is deliberate. A big part of the job is choosing where in the funnel to focus and using AI as a force multiplier to cover more ground than the size of the team would normally allow.
We know that is a broad brief. If you are strong on the fundamentals and close on some of the rest, we would rather talk to you than not. What matters most is commercial judgement, agency, and evidence of driving work through to a measurable result.
What you will be doing:
Own the full-stack consumer journey, from how fans discover them through search and off-platform reach, to the discovery algorithms that help them find events, to mobile-first checkout and the digital wallet.
Set the consumer product direction. Identify the opportunities worth pursuing, size what they are worth, and decide what we build and what we deliberately leave alone, working with the wider business as its plans develop.
Own the metrics and champion a data-informed culture. Define what success looks like, set the targets, get tracking in place before you build, and use A/B testing and proxy metrics to prove that what ships adds measurable value.
Remove friction from the buying journey and drive long-te...
Product Manager B2C in West Bromwich employer: SmartSourcing Ltd
As a Brand Strategist with our public sector client in London, you will be part of a dynamic team dedicated to shaping and protecting a unique brand that serves the community. The company fosters a collaborative work culture that values innovation and creativity, offering flexible hybrid working arrangements that promote work-life balance. With a commitment to employee growth, you will have access to professional development opportunities that empower you to excel in your role and make a meaningful impact on government services.
