Senior Research Operations Manager/Research Operations Principal Locations: London, Bristol or Manchester (Hybrid, 40-60% onsite) Rate: £600-£675 per day Umbrella Contract: 6 months Clearance: Active or lapsed SC required Overview We're seeking a senior Research Operations leader to drive strategic improvements that scale high-quality, user-centred research. This role focuses on governance, tooling, recruitment, and process optimisation, improving speed, efficiency, and consistency across teams. Responsibilities Lead Research Ops strategy and delivery across multiple teams Resolve operational blockers to improve speed and effectiveness Optimise participant recruitment, reducing time-to-recruit Own and enhance governance, ethics, and GDPR compliance Improve tooling, systems, and knowledge management Work with stakeholders and suppliers to align solutions and reduce cost/duplication Drive process improvement and support adoption of AI/automation (where relevant) Skills Experience Proven experience delivering large-scale Research Ops transformation Strong knowledge of agile environments, including recruitment, governance, and tooling Solid grounding in user research methods Ability to improve delivery speed, quality, and efficiency Experience with stakeholder management and ...
