At a Glance
- Tasks: Provide technical support for software products and ensure customer satisfaction.
- Company: Join SmartSourcing Ltd, a dynamic team in Hull with a focus on innovation.
- Benefits: Enjoy a competitive salary, career development, and health benefits.
- Other info: Hybrid work model with remote options on Thursdays and Fridays.
- Why this job: Make a difference by helping customers solve their software issues.
- Qualifications: 2 years of IT support experience and strong troubleshooting skills.
The predicted salary is between 30000 - 40000 £ per year.
SmartSourcing Ltd is looking for a Software Support Analyst to join their team in Hull. This role includes providing essential technical support for their software products while ensuring customer satisfaction through effective communication and timely resolutions.
The ideal candidate will have at least 2 years of experience in IT support, excellent troubleshooting skills, and familiarity with ticketing systems like Jira and Zendesk.
Benefits include a competitive salary, career development opportunities, and health benefits.
Product Support Engineer - Hybrid (Remote Thu/Fri) employer: SmartSourcing Ltd
SmartSourcing Ltd is an excellent employer that values its employees by offering a supportive work culture and opportunities for career development in the thriving tech hub of Hull. With a focus on employee well-being, the company provides competitive salaries and comprehensive health benefits, making it an ideal place for those seeking meaningful and rewarding employment in the IT support sector.
