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- Tasks: Design and implement OSS frameworks, ensuring efficient monitoring and automated ticketing.
- Company: Join a forward-thinking tech company committed to diversity and inclusion.
- Benefits: Competitive pay, flexible working arrangements, and opportunities for professional growth.
- Why this job: Make a real impact in the telecom industry with cutting-edge technology.
- Qualifications: Expertise in OSS/NMS platforms and strong programming skills required.
- Other info: Dynamic role with a focus on innovation and career advancement.
The predicted salary is between 48000 - 72000 £ per year.
6-month contract - Inside IR35 - Rate TBC
Clearance: Must hold or be eligible for SC security clearance.
You will be responsible for designing and implementing the Operations Support Systems (OSS) framework for the project. You will build a localised intelligence layer within the deployable Core Container that monitors everything from the LTE cores signal quality to the HVACs power consumption. You are responsible for ensuring that when something goes wrong in the field, the right person at the NOC gets a pre-populated trouble ticket, ideally with the exact root cause identified.
Your Focus: Manager of Managers (MoM), Event Correlation, CMDB, and Automated Ticketing
Key Responsibilities:
- Manager of Managers (MoM) Implementation
- Deployment Orchestration: Implement and maintain a localised ServiceNow platform
- Event Correlation Logic: Develop custom rules and policies to aggregate raw alarms from the LTE core, IP Routers, and Mechanical systems
- Ticketing Automation: Configure the system to automatically generate trouble tickets
- Configuration Management Database (CMDB)
- Tactical CMDB Design: Design the system which tracks the live state of every component
- NOC Synchronisation: Implement the logic to trickle CMDB updates
- System Integration (Northbound/Southbound):
- Southbound Collection: Configure SNMP, Syslog, Streaming Telemetry, and API-based collectors
- Northbound Forwarding: Ensure secure, bandwidth-efficient transport of management data over Starlink/MANET backhaul
Technical Proficiency Profile:
- OSS/NMS Platforms: Expert knowledge of enterprise monitoring tools (e.g., ServiceNow, Splunk, Micro Focus, or open-source equivalents).
- Programming/Scripting: Proficiency in Python, Bash, or JavaScript
- Network Protocols: Deep understanding of SNMP (v2/v3), MIBs, OIDs, NetFlow, and JSON/REST APIs.
- Linux Systems: Advanced Linux administration skills (the MoM usually runs on a hardened Linux stack).
Preferred Experience Skills:
- Experience in OSS/ITOM engineering, specifically focused on complex event correlation in high-availability environments.
- Domain Knowledge: Experience with Telco OSS (monitoring LTE/5G cores) is highly desirable.
SmartSourcing are a Disability Confident Employer and we promote, celebrate and value diversity; we are committed to promoting equality and inclusion for all.
OSS Systems Engineer | UK employer: SmartSourcing Ltd
Contact Detail:
SmartSourcing Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land OSS Systems Engineer | UK
✨Tip Number 1
Network, network, network! Get out there and connect with folks in the OSS and telecom space. Attend meetups, webinars, or even just chat with people on LinkedIn. You never know who might have a lead on your dream job!
✨Tip Number 2
Show off your skills! If you’ve got experience with ServiceNow, Splunk, or any of those fancy tools, make sure to highlight that in conversations. Share examples of how you've tackled challenges in past roles – it’ll make you stand out.
✨Tip Number 3
Don’t be shy about reaching out directly to companies you’re interested in. A quick email or message can go a long way. Let them know you’re keen on the OSS Systems Engineer role and why you’d be a great fit!
✨Tip Number 4
Check out our website for job openings! We’re always looking for talented individuals like you. Applying through our site gives you a better chance to get noticed, so don’t miss out on that opportunity!
We think you need these skills to ace OSS Systems Engineer | UK
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the OSS Systems Engineer role. Highlight your experience with enterprise monitoring tools and any relevant programming skills. We want to see how your background fits with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your skills align with our needs. We love seeing enthusiasm and a personal touch in applications.
Showcase Relevant Projects: If you've worked on projects related to OSS or event correlation, make sure to mention them! We appreciate concrete examples that demonstrate your expertise and problem-solving abilities in high-availability environments.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it helps us keep everything organised on our end!
How to prepare for a job interview at SmartSourcing Ltd
✨Know Your OSS Inside Out
Make sure you brush up on your knowledge of Operations Support Systems, especially the tools mentioned in the job description like ServiceNow and Splunk. Be ready to discuss how you've used these platforms in past roles, focusing on your experience with event correlation and ticketing automation.
✨Showcase Your Technical Skills
Prepare to demonstrate your programming and scripting skills, particularly in Python, Bash, or JavaScript. You might be asked to solve a technical problem on the spot, so practice coding challenges related to network protocols and Linux systems to show off your expertise.
✨Understand the Role of NOC
Familiarise yourself with the Network Operations Centre (NOC) processes and how they relate to OSS. Be prepared to explain how you would ensure effective communication between the NOC and your OSS framework, especially when it comes to generating trouble tickets and identifying root causes.
✨Prepare Questions About the Project
Have insightful questions ready about the project and its goals. This shows your genuine interest and helps you understand how your role as an OSS Systems Engineer fits into the bigger picture. Ask about the challenges they face with current systems and how you can contribute to improvements.
