At a Glance
- Tasks: Train clients on emergency response systems and provide top-notch support.
- Company: Dynamic company focused on emergency response solutions with a strong growth trajectory.
- Benefits: Competitive salary, flexible working, and opportunities for professional development.
- Other info: Home-based role with travel to client sites across the UK.
- Why this job: Make a real difference by training others and enhancing emergency response capabilities.
- Qualifications: Strong communication skills and experience in training or support roles.
The predicted salary is between 45000 - 50000 £ per year.
Emergency Response System Specialist Mainly home-based but travel to clients sites will be required (Cambridge, Nottingham, Derbyshire, Yorkshire This is a fantastic experience to evolve a new role and make it your own.
Due to continued growth, our client is looking for an application support specialist to support our customers and contribute to service excellence as primary point of contact for their client's Emergency Response Solution.
This role has a major emphasis on training, train the trainer but also proving 1st line support.
You will be the superuser and own the sharing of knowledge to clients/end users.
Some of the Key Responsibilities Act as key interface between customers, technical teams, and product team providing Functional Support Incident Management Design and deliver training sessions (remote and on-site) Adapt training content to different user profiles Produce user guides and procedures Analyse and qualify functional incidents Identify root causes and propose appropriate solutions Support users in resolving issues Assist users in configuring the solution to their specific needs Identify recurring issues Propose product and process improvements What You'll
Need: Excellent communication and customer-facing skills Strong Training and documentation skills Analytical and struc...
Fire Rescue Systems Trainer | £40-£50K in Nottingham employer: SmartSourcing Ltd
SmartSourcing Ltd. is an excellent employer that values its employees by offering a competitive salary and a comprehensive benefits package, including private healthcare and a generous holiday allowance. The work culture promotes collaboration and growth, providing opportunities for professional development in a supportive environment, all while enjoying the picturesque setting of Marlow.
