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For Companies At a Glance
- Tasks: Lead the architectural strategy for ServiceNow, ensuring best practices and scalability.
- Company: Join a forward-thinking company committed to diversity and inclusion.
- Benefits: Competitive daily rate, hybrid work model, and opportunities for professional growth.
- Why this job: Make a significant impact on major transformation initiatives in a dynamic environment.
- Qualifications: Proven expertise in ServiceNow architecture and technical leadership required.
- Other info: Work in a collaborative team focused on innovation and excellence.
The predicted salary is between 48000 - 52000 £ per year.
ServiceNow Platform Architect (ITSM, CMDB, Discovery, ITOM, Integration Hub, Flow Designer) – 6 Month Contract £600–£650/day (Inside IR35) Glasgow (Hybrid)
Must hold or be eligible for SC Security Clearance
Overview
We’re seeking an experienced ServiceNow Architect to provide strategic and technical leadership for a major transformation programme. This role will act as the Technical Design Authority for the ServiceNow platform, ensuring scalable, secure, and best-practice-aligned architecture across the estate. You will play a key role in defining and governing architectural standards while supporting significant uplift activities including a CMDB rebuild, complex integrations, and platform optimisation.
Key Responsibilities
- Serve as the technical authority for the ServiceNow platform, defining and governing architectural standards and design decisions.
- Lead the architectural strategy to ensure long-term platform sustainability, security, and scalability.
- Oversee major transformation initiatives including CMDB redesign, platform configuration uplift, and ServiceNow Discovery alignment.
- Provide expert guidance on integration patterns, API usage, and MID Server architecture.
- Support governance functions including data quality, CI class modelling, and platform best practice.
- Collaborate with product owners, developers, and stakeholders to translate business needs into robust technical solutions.
- Ensure alignment with ITIL v4, enterprise architecture frameworks, and platform governance processes.
Required Skills Experience
We’re looking for candidates with proven technical leadership and deep ServiceNow architectural expertise, including:
- ServiceNow Expertise
- Advanced knowledge across ITSM, CMDB, Discovery, ITOM, Integration Hub, and Flow Designer.
- Strong experience in CMDB modelling, CI class design, reconciliation, and data governance.
- Expertise in REST/SOAP APIs, web services, Integration Hub spokes, and MID Server design.
- Experience with Scoped Applications, Application Portfolio Management (APM), and platform security best practices.
- Solid understanding of data architecture, Discovery patterns, Service Mapping, and complex integration flows.
- Good understanding of ITIL v4, enterprise design patterns, and platform governance.
SmartSourcing are a Disability Confident Employer and we promote, celebrate and value diversity, we are committed to promoting equality and inclusion for all.
ServiceNow Architect in London employer: SmartSourcing Ltd
Contact Detail:
SmartSourcing Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ServiceNow Architect in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the ServiceNow community or related fields. Attend meetups, webinars, or online forums to get your name out there and learn about potential job openings.
✨Tip Number 2
Showcase your expertise! Create a portfolio or a personal website that highlights your ServiceNow projects, architectural designs, and any successful transformations you've led. This will give you an edge when discussing your experience with potential employers.
✨Tip Number 3
Prepare for interviews by brushing up on common ServiceNow scenarios and architectural challenges. Be ready to discuss how you've tackled similar issues in the past and how you can bring value to their transformation programme.
✨Tip Number 4
Don't forget to apply through our website! We often have exclusive roles listed there, and it’s a great way to ensure your application gets the attention it deserves. Plus, we love seeing candidates who are proactive!
We think you need these skills to ace ServiceNow Architect in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the ServiceNow Architect role. Highlight your experience with ITSM, CMDB, and all the other key areas mentioned in the job description. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your past work that relate to the responsibilities listed. We love a good story that showcases your expertise!
Showcase Your Technical Skills: Don’t forget to highlight your technical skills, especially around ServiceNow architecture and integration patterns. We’re looking for someone who can lead with confidence, so make sure we can see your depth of knowledge right from the start.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at SmartSourcing Ltd
✨Know Your ServiceNow Inside Out
Make sure you brush up on all things ServiceNow, especially ITSM, CMDB, and Discovery. Be ready to discuss your past experiences with these areas and how you've tackled challenges. The more specific examples you can provide, the better!
✨Understand the Architectural Standards
Familiarise yourself with architectural standards and best practices related to ServiceNow. Be prepared to explain how you would govern these standards in a transformation programme. This shows that you’re not just technically savvy but also strategic in your approach.
✨Showcase Your Integration Skills
Since integration is key for this role, be ready to talk about your experience with REST/SOAP APIs and Integration Hub. Have a couple of examples handy where you successfully implemented complex integrations, as this will highlight your technical prowess.
✨Align with ITIL v4 Principles
Demonstrate your understanding of ITIL v4 and how it relates to ServiceNow. Discuss how you’ve applied these principles in previous roles, particularly in relation to data governance and platform optimisation. This will show that you can align technical solutions with business needs.