At a Glance
- Tasks: Provide exceptional customer service and manage high-volume calls efficiently.
- Company: SmartSourcing Ltd, a leader in national security staffing.
- Benefits: Earn £300 per day with a 6-month contract in vibrant London.
- Other info: Full-time position with opportunities for professional growth.
- Why this job: Join a dynamic team and utilise your skills in a meaningful role.
- Qualifications: Must have DV Security Clearance or be eligible, plus contact centre experience.
The predicted salary is between 78000 - 78000 € per year.
SmartSourcing Ltd is seeking a DV Cleared Call Handler suitable for ex-Police or individuals with a national security background. The role demands outstanding customer service, communication skills, and efficient time management.
This position is offered at £300 per day for a 6-month contract and is based full-time in London (SW1).
Ideal candidates will have DV Security Clearance or be eligible and possess experience in high-volume contact centres.
DV-Cleared Call Handler — 6-Month Contract (London) employer: SmartSourcing Ltd
SmartSourcing Ltd is an excellent employer, offering a dynamic work environment in the heart of London, where your skills in customer service and communication can truly shine. With competitive pay and a focus on professional development, employees are encouraged to grow within the company while contributing to vital national security efforts. The supportive culture and emphasis on teamwork make it a rewarding place for those looking to make a meaningful impact in their careers.
StudySmarter Expert Advice🤫
We think this is how you could land DV-Cleared Call Handler — 6-Month Contract (London)
✨Tip Number 1
Network like a pro! Reach out to your contacts in the security and police sectors. They might know about openings or can give you a heads-up on what SmartSourcing Ltd is really looking for.
✨Tip Number 2
Prepare for the interview by brushing up on your customer service skills. Think of examples from your past experiences that showcase your communication prowess and time management abilities. We want you to shine!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After your interview, drop a quick thank-you email to express your appreciation. It keeps you fresh in their minds and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re always on the lookout for candidates who fit the bill, so make sure you stand out!
We think you need these skills to ace DV-Cleared Call Handler — 6-Month Contract (London)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant experience, especially in customer service and high-volume contact centres. We want to see how your background fits the DV Cleared Call Handler role, so don’t hold back!
Show Off Your Communication Skills:In your application, demonstrate your outstanding communication skills. Use clear and concise language, and maybe even include examples of how you've effectively handled customer queries in the past.
Highlight Your Time Management Abilities:Since this role requires efficient time management, be sure to mention any experiences where you successfully managed multiple tasks or worked under pressure. We love to see how you can juggle responsibilities!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get you on the path to joining our team!
How to prepare for a job interview at SmartSourcing Ltd
✨Know Your Security Clearance
Make sure you understand the ins and outs of DV Security Clearance. Be prepared to discuss your eligibility and any relevant experiences that demonstrate your understanding of national security protocols.
✨Showcase Your Customer Service Skills
Prepare examples from your past roles where you provided outstanding customer service. Think about specific situations where you handled difficult calls or resolved issues efficiently, as this will resonate well with the interviewers.
✨Demonstrate Effective Communication
Practice articulating your thoughts clearly and concisely. Since the role requires excellent communication skills, consider doing mock interviews with a friend to refine your ability to convey information effectively.
✨Time Management is Key
Be ready to discuss how you manage your time in a high-volume environment. Share strategies you've used in previous roles to prioritise tasks and handle multiple calls without compromising on quality.
