At a Glance
- Tasks: Transform and migrate customer data while configuring solutions and training users.
- Company: Dynamic tech company focused on data-driven solutions and customer success.
- Benefits: Competitive salary, 30 days holiday, private healthcare, and electric car scheme.
- Other info: Inclusive workplace that values diversity and offers excellent career growth.
- Why this job: Join a vibrant team and make a real impact in data implementation.
- Qualifications: Strong SQL skills and experience in data migration or software consulting.
Salary: £34,000-£37,000
Location: Hull/Hybrid – 3 days a week in the office
Role Overview
As an Implementation Engineer, you will sit at the intersection of data and delivery. The majority of your role is hands-on data work, including extracting, cleansing, mapping, and migrating customer data into our platforms. This is complemented by configuring solutions, running training sessions, and guiding customers to a confident, well-supported go-live.
Key Responsibilities
- Data Manipulation & Migration (≈ 60%)
- Extract, cleanse, transform, and validate customer data from legacy systems, spreadsheets, and third-party exports ready for migration.
- Write and maintain SQL scripts and ETL routines to map source data fields to the platform schemas.
- Perform data quality checks, deduplication, and reconciliation to ensure migrated records match source counts and business rules.
- Build and refine reusable data migration templates and scripts to speed up future onboarding projects.
- Investigate and resolve data discrepancies raised during UAT, working directly in the database and back end to correct records.
- Document data mapping decisions, transformation logic, and known exceptions for audit and handover.
- Implementation & Training (≈ 40%)
- Configure platform settings, workflows, and integrations to match each customer’s agreed solution design.
- Deliver end-user and administrator training sessions (remote and on-site), tailored to each customer’s processes.
- Support go-live and hypercare, troubleshooting issues and ensuring a smooth handover to Support.
- Produce clear configuration and training documentation, and contribute to internal implementation playbooks.
Skills & Qualifications
- Data Manipulation
- Strong SQL skills, comfortable writing and troubleshooting queries against relational databases.
- Practical experience with data cleansing, transformation, deduplication, and validation techniques.
- Confidence with Excel (formulas, lookups, pivot tables) for large-scale data preparation and reconciliation.
- Exposure to ETL tools or scripting (e.g. Python, PowerShell) for repeatable data manipulation is an advantage.
- Strong analytical mindset with the ability to spot inconsistencies and anomalies in large datasets.
- Methodical, detail-oriented approach to handling large volumes of sensitive customer data.
- Implementation & Training
- Ability to translate customer requirements into system configuration.
- Confident, engaging trainer able to explain technical concepts to non-technical users.
- Organised, able to manage multiple implementation projects and timelines concurrently.
- Clear written communicator, comfortable producing configuration and training documentation.
What You’ll Need (Essential)
Commercial experience in data migration, implementation, or software/business consulting role, ideally within B2B software or SaaS. Hands-on SQL and relational database experience is essential; experience delivering customer training or software implementations is a strong plus.
What They’ll Offer You:
- Competitive salary
- Pension - 5% company contribution, 3 % personal contribution
- Private Healthcare via BUPA
- A holiday allowance of 30 days', plus bank holidays per annum
- Employee Assistance Program (EAP)
- Electric car scheme
- Cycle to work scheme
- Enhanced Maternity/Paternity Pay
Our client is an equal-opportunity employer and values diversity in its workforce. We encourage applicants from all backgrounds to apply. SmartSourcing are a Disability Confident Employer and we promote, celebrate and value diversity, we are committed to promoting equality and inclusion for all.
Implementation Engineer in Kingston upon Hull employer: SmartSourcing Ltd
SmartSourcing Ltd. is an excellent employer that values its employees by offering a competitive salary and a comprehensive benefits package, including private healthcare and a generous holiday allowance. The work culture promotes collaboration and growth, providing opportunities for professional development in a supportive environment, all while enjoying the picturesque setting of Marlow.
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We think this is how you could land Implementation Engineer in Kingston upon Hull
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We think you need these skills to ace Implementation Engineer in Kingston upon Hull
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