At a Glance
- Tasks: Build and support a fleet of managed MacBooks while providing IT support to end-users.
- Company: Join a government project with a focus on innovative IT solutions.
- Benefits: Competitive daily rate, hybrid work model, and a chance to shape IT support from scratch.
- Other info: Opportunity for hands-on experience and professional growth in a supportive team.
- Why this job: Make a real impact by managing cutting-edge technology in a dynamic environment.
- Qualifications: Deep knowledge of macOS and experience with Jamf suite for device management.
The predicted salary is between 54000 - 67500 £ per year.
Location: London (Hybrid – to be discussed)
Rate: Up to £675 per day (Inside IR35)
Contract: 6 months
Clearance: SC
Role Details - Our Government client is looking for an experienced, skilled IT Specialist (end-user compute) to work on a project to build and support a fleet of managed MacBooks. This is essentially a mini IT support function being set up from scratch; you will need to know MacBooks inside out. For some of the work, you will need to be physically present in our London office.
You will:
- Review our proposed device build, including lockdowns, and our proposed tools for mobile device management (MDM), endpoint detection and response (EDR) and Secure Access Service Edge (SASE).
- Conduct a proof-of-concept for remotely managing devices in accordance with a set of defined policies. This will involve setting up test instances of the tools listed and trialling these with some test devices.
- Conduct a proof-of-concept for provisioning devices automatically and at scale using Infrastructure as Code (IaC).
- Set up and support production instances of the tools listed, to include establishing event log feeds from these tools to a SIEM system and integration with an Identity Provider (IdP).
- Be responsible for managing a fleet of devices, including inventory management, provisioning devices, handing over provisioned devices to end-users and receiving returned devices.
- Provide IT support to end-users.
We are interested in people with:
- Deep knowledge of macOS (both the GUI and the command line).
- Experience of manually configuring macOS, including its native security features, to implement a defined set of security lockdowns such as NCSC’s Device security guidance - macOS or the CIS Hardening guidelines.
- Experience of setting up and using the Jamf suite (Jamf Pro, Jamf Protect, Jamf ZTNA and Jamf Connect) to manage a fleet of MacBooks, including using Jamf for:
- Mobile Device Management (MDM)
- Patch management
- Endpoint detection and response (EDR)
- Secure Access Service Edge (SASE)
- Experience of using Jamf Pro with a Terraform provider and a CI/CD pipeline to provision MacBooks from IaC, including writing scripts to support this.
IT Specialist employer: SmartSourcing Ltd
As an IT Specialist with our esteemed Government client in London, you will be part of a dynamic team dedicated to building and supporting a fleet of managed MacBooks. The company fosters a collaborative work culture that values innovation and professional growth, offering competitive rates and the flexibility of hybrid working arrangements. With opportunities for hands-on experience in cutting-edge technology and a commitment to employee development, this role is perfect for those seeking meaningful and rewarding employment in the tech sector.
StudySmarter Expert Advice🤫
We think this is how you could land IT Specialist
✨Tip Number 1
Network, network, network! Get out there and connect with people in the IT field. Attend meetups, webinars, or even just chat with folks on LinkedIn. You never know who might have a lead on that perfect IT Specialist role.
✨Tip Number 2
Show off your skills! If you’ve got experience with macOS, Jamf, or any of the tools mentioned in the job description, make sure to highlight that in conversations. Share examples of how you've tackled similar challenges in past roles.
✨Tip Number 3
Don’t be shy about reaching out directly to hiring managers or recruiters. A quick message expressing your interest can go a long way. Plus, it shows initiative, which is always a plus in the tech world!
✨Tip Number 4
Apply through our website! We’ve got a streamlined process that makes it easy for you to showcase your skills and experience. Plus, it helps us keep track of your application better than other platforms.
We think you need these skills to ace IT Specialist
Some tips for your application 🫡
Show Off Your Mac Skills:Make sure to highlight your deep knowledge of macOS in your application. We want to see how well you know both the GUI and command line, so don’t hold back on those details!
Jamf is Key:If you've got experience with the Jamf suite, shout about it! We’re particularly interested in your skills with Jamf Pro, Protect, and ZTNA, so include any relevant projects or achievements.
Tailor Your Application:Take a moment to tailor your application to our job description. Mention specific tools and processes you’ve used that align with what we’re looking for, like MDM and EDR.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to keep track of your application and ensure it gets the attention it deserves.
How to prepare for a job interview at SmartSourcing Ltd
✨Know Your Mac Inside Out
Make sure you brush up on your macOS knowledge, both the GUI and command line. Be ready to discuss specific features and security lockdowns, like NCSC’s Device security guidance or CIS Hardening guidelines, as these will likely come up in conversation.
✨Familiarise Yourself with Jamf
Since the role involves using the Jamf suite extensively, get comfortable with Jamf Pro, Jamf Protect, and other tools. Prepare to explain how you've used these tools for Mobile Device Management (MDM) and patch management in past roles.
✨Showcase Your Problem-Solving Skills
Be prepared to discuss how you would approach setting up a proof-of-concept for remotely managing devices. Think through the steps you'd take and be ready to share examples from your experience that demonstrate your problem-solving abilities.
✨Understand Infrastructure as Code (IaC)
Since provisioning devices at scale using IaC is part of the job, make sure you can talk about your experience with Terraform and CI/CD pipelines. Bring examples of scripts you've written and how they contributed to efficient device management.
