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- Tasks: Manage HubSpot CRM, optimise sales processes, and support the sales team with reporting and automation.
- Company: Join Europe's leading provider of Service Management Software Solutions, committed to innovation and growth.
- Benefits: Enjoy a hybrid work model, competitive salary, and opportunities for professional development.
- Why this job: Be part of a dynamic team that values collaboration, creativity, and making a real impact in sales.
- Qualifications: Experience as a HubSpot Administrator and strong knowledge of sales processes and data management required.
- Other info: Work in a vibrant office in High Wycombe, just three days a week!
The predicted salary is between 28800 - 42000 £ per year.
Hybrid: High Wycombe 3 days a week
Our client is Europe's leading provider of Service Management Software Solutions, with offices across Europe. With a growing team and a commitment to innovation, they are looking for a skilled Revenue Operations/CRM Manager to enhance our sales processes, reporting, and system integrations.
Role Overview
As the CRM Manager, you will play a critical role in optimising their revenue tech stack, ensuring data integrity, and supporting the sales team with automation, reporting, and process improvements. You will be responsible for the day-to-day administration of HubSpot, managing integrations with platforms like Apollo.io and Aircall, and ensuring our sales funnel operates smoothly with actionable insights and reporting.
Key Responsibilities
- HubSpot Administration: Manage, maintain, and optimise HubSpot CRM, ensuring it aligns with sales processes and best practices.
- Sales Process Support: Collaborate with sales and marketing teams to refine and document lead management, sales workflows, and automation.
- Reporting Analytics: Build and maintain dashboards and reports on sales metrics, KPIs, pipeline health, and lead conversion rates.
- Data Management: Ensure data integrity, deduplication, and enrichment within HubSpot and across integrated platforms.
- Lead Data Platforms: Administer and integrate lead generation platforms like Apollo.io, ensuring seamless lead capture and enrichment.
- VOIP Platform Management: Support the integration and usage of Aircall or other VoIP solutions to enhance sales team performance.
- Automation Workflows: Develop automated workflows in HubSpot to optimise sales and marketing processes.
- User Training Support: Provide training and support to sales and marketing teams on best practices, system updates, and new features.
- Cross-Team Collaboration: Work closely with marketing, sales, and customer success teams to align systems, data, and processes.
Skills Experience Required
- Proven experience as a HubSpot Administrator, with a deep understanding of CRM configuration, automation, and reporting.
- Strong knowledge of sales processes, sales funnels, and pipeline management.
- Hands-on experience with lead data platforms (eg, Apollo.io or similar tools).
- Familiarity with VoIP platforms like Aircall and their integration into sales workflows.
- Strong analytical skills with experience building reports and dashboards in HubSpot or other BI tools.
- Experience with CRM data hygiene, deduplication, and database management.
- Ability to troubleshoot system issues and optimise processes for efficiency.
- Excellent communication skills to work across teams and provide training.
CRM Manager | Up to 50,000 employer: SmartSourcing Ltd
Contact Detail:
SmartSourcing Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM Manager | Up to 50,000
✨Tip Number 1
Familiarise yourself with HubSpot's features and functionalities. Since the role requires managing and optimising HubSpot, having hands-on experience or certifications in HubSpot can set you apart from other candidates.
✨Tip Number 2
Network with professionals in the CRM and sales operations field. Attend industry events or webinars to connect with others who may have insights into the company or role, which could give you an edge during the interview process.
✨Tip Number 3
Prepare to discuss specific examples of how you've improved sales processes or reporting in previous roles. Being able to demonstrate your impact through data-driven results will resonate well with hiring managers.
✨Tip Number 4
Showcase your ability to collaborate across teams. Highlight experiences where you've worked closely with sales, marketing, or customer success teams to align systems and processes, as this is a key aspect of the role.
We think you need these skills to ace CRM Manager | Up to 50,000
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a HubSpot Administrator and showcases your understanding of CRM systems. Use keywords from the job description to align your skills with what the company is looking for.
Craft a Compelling Cover Letter: Write a cover letter that specifically addresses the responsibilities and skills mentioned in the job description. Explain how your previous experiences have prepared you for the role and demonstrate your enthusiasm for working with their sales and marketing teams.
Showcase Analytical Skills: In your application, provide examples of how you've built reports and dashboards in HubSpot or other BI tools. Highlight any specific metrics or KPIs you've successfully managed to demonstrate your analytical capabilities.
Highlight Cross-Team Collaboration: Emphasise your experience working with different teams, such as sales, marketing, and customer success. Provide examples of how you've collaborated to improve processes or systems, which is crucial for this role.
How to prepare for a job interview at SmartSourcing Ltd
✨Showcase Your HubSpot Expertise
Make sure to highlight your experience with HubSpot during the interview. Be prepared to discuss specific examples of how you've managed and optimised CRM systems, as well as any automation workflows you've developed.
✨Demonstrate Analytical Skills
Since reporting and analytics are key responsibilities, come equipped with examples of dashboards or reports you've created in the past. Discuss how these insights impacted sales processes or decision-making.
✨Prepare for Cross-Team Collaboration Questions
Expect questions about how you’ve worked with sales, marketing, and customer success teams. Share experiences where you successfully aligned systems and processes across departments to achieve common goals.
✨Discuss Data Management Strategies
Be ready to talk about your approach to data integrity and management. Explain how you've handled deduplication and enrichment in previous roles, and why it's crucial for a CRM Manager.
