DV or SC Cleared Call Handler
Opportunity available suitable for ex-Police individuals or those who have worked in a national security or defence environment.
This role is paying £300 per day.This is a non-IT role. Suitable for someone with a Emergency Services, Police background. One of our government clients is looking for an experienced Call Handler to join them for a 6 month contract. They are offering £300 per day, inside IR35.
Our client is based in London (SW1) onsite full time. They operate on a 24x7 rota shift pattern and this role is DAY TIME hours.This role is working in a Security Cleared environment. You will need to be DV or SC Cleared or eligible to undertake DV or SC Security Clearance.
Would suit the following:
- Communications Operator
- Dispatcher
- Contact Handler
- Command and Control Operator
- Communications Officer
- Call Centre Handler
- Telecoms Operator
- Internal Communications
Skills Experience:
- Outstanding customer service
- Calm, confident, and responsive under pressure
- Team player - Collaborative, supportive, and reliable in a fast-paced environment.
- Clear communicator - Strong verbal skills and active listening.
- Organised and efficient - Skilled at managing time and priorities.
- Confident with ICT systems and telephony tools.
- Experience in a contact centre or similar high-volume environment. (Desirable)
- Familiarity with Microsoft Teams and other video call systems to set up meetings and calls. (Desirable)
- Multilingual abilities are a plus. (Desirable)
SmartSourcing are a Disability Confident Employer and we promote, celebrate and value diversity, we are committed to promoting equality and inclusion for all.
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Call Handler London £300 employer: SmartSourcing Ltd
As a Brand Strategist with our public sector client in London, you will be part of a dynamic team dedicated to shaping and protecting a unique brand that serves the community. The company fosters a collaborative work culture that values innovation and creativity, offering flexible hybrid working arrangements that promote work-life balance. With a commitment to employee growth, you will have access to professional development opportunities that empower you to excel in your role and make a meaningful impact on government services.
