At a Glance
- Tasks: Lead the EMEA Customer Success team and drive AI-driven transformations.
- Company: Join Smartsheet, a global leader in tech innovation.
- Benefits: Competitive salary, career growth, and a dynamic work environment.
- Other info: Exciting opportunity to shape the future of customer success in tech.
- Why this job: Make a significant impact on customer experiences with cutting-edge AI solutions.
- Qualifications: 8+ years in Customer Success management and a Bachelor's degree.
The predicted salary is between 50000 - 65000 Β£ per year.
Smartsheet is seeking a Director of Customer Success to lead their EMEA team in London.
This pivotal role entails managing the Customer Success organization, focusing on AI-driven transformations and enhancing customer experiences.
The ideal candidate should possess over 8 years of management experience in Customer Success within a global B2B tech firm, expanding and developing teams to drive success.
A Bachelor's degree is required, and they should be legally eligible to work in the UK.
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We think you need these skills to ace EMEA Director of AI-Driven Customer Success in London
Management Experience
Customer Success
AI-Driven Transformations
Team Development
B2B Tech Experience
Enhancing Customer Experiences
Leadership Skills