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- Tasks: Lead GTM initiatives and analytics to drive market success and support EMEA leadership.
- Company: Join Smartsheet, a leader in work management solutions with a focus on innovation.
- Benefits: Enjoy private medical, dental, pension contributions, and a monthly productivity stipend.
- Why this job: Shape impactful GTM strategies and collaborate with diverse teams in a dynamic environment.
- Qualifications: 8+ years in GTM strategy with strong analytical and leadership skills.
- Other info: Flexible hybrid or remote work options available in London.
The predicted salary is between 72000 - 108000 £ per year.
For over 20 years, Smartsheet has helped people and teams achieve–well, anything. From seamless work management to smart, scalable solutions, we’ve always worked with flow. We’re building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we’re creating space– space to think big, take action, and unlock the kind of work that truly matters.
We are seeking an experienced and strategic Director, Go-To-Market (GTM) Operations to lead GTM initiatives, analytics, and business operations functions supporting our EMEA GTM leadership team. This role will be responsible for shaping our GTM strategy, driving market success, and aligning with a team that provides critical support to our EMEA theater sales leadership team. The ideal candidate will possess a strong analytical mindset, exceptional leadership skills, and a proven track record of developing and executing successful GTM strategies.
This role is part of the GTM Operations Team and is based at Smartsheet in London, UK (hybrid or UK, remote eligible) and reports to a Sr. Director, Planning & Analytics.
Key Responsibilities- Strategic Leadership: Develop and execute comprehensive GTM strategies aligned with company objectives and regional market needs. Collaborate with cross-functional teams, including product, sales, and marketing, to ensure cohesive execution of GTM plans. Provide strategic recommendations based on market research, competitive analysis, and performance metrics.
- Analytics and Insights: Oversee the development and implementation of robust analytics frameworks to measure GTM effectiveness and ROI. Utilize data-driven insights to inform decision-making and optimize GTM strategies. Monitor and analyze market trends, customer behavior, and competitive landscape to identify opportunities and threats.
- Regional Support: Act as the primary liaison between the central GTM strategy team and regional leaders, providing guidance and support tailored to regional market conditions. Address regional challenges and opportunities by adapting GTM strategies to fit local requirements and preferences. Facilitate the sharing of best practices and success stories across regions to drive consistency and excellence. Oversee the annual planning process and partner with regional leaders and the broader revenue operations team to ensure alignment on planning initiatives. Steward analytics resources to ensure regional leaders have the support and resources they need to make data driven decisions when running their businesses.
- Performance Tracking and Reporting: Establish and monitor KPIs to assess the effectiveness of GTM strategies and initiatives. Prepare and present regular performance reports and strategic recommendations to senior management. Implement continuous improvement processes based on performance data and feedback. Spearhead a regular business review cadence for regional leaders with support of revenue analysts.
- Team Management and Collaboration: Manage a local analyst dedicated to supporting regional leaders, and work with the broader analyst team to generate new data sets to support insights. Foster a collaborative and high-performance work environment, setting clear goals and performance metrics for team members. Ensure effective communication and alignment between the central GTM operations team and regional leaders.
- Rhythm of the Business: Support the QBR Process. Support the forecasting and pipeline cadence. Perform other duties as assigned.
- Bachelor’s degree in Business, Marketing, Analytics, or a related field; MBA or advanced degree preferred.
- 8+ years of experience in GTM strategy, business analytics, or a related field, with a demonstrated track record of success.
- Proven experience in leading and managing teams, with a strong ability to mentor and develop talent.
- Exceptional analytical skills with the ability to translate complex data into actionable insights.
- Strong understanding of market dynamics, customer segmentation, and competitive analysis.
- Excellent communication, presentation, and interpersonal skills.
- Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively.
- Proficiency in analytics tools and platforms, such as Tableau, Snowflake, or similar.
- Legally eligible to work in the UK on an ongoing basis.
- Employer-paid Private Medical and Dental, additional cost for family members.
- Monthly contributions toward your pension.
- Monthly stipend to support your work and productivity.
- 25 days paid for Holiday.
Director, GTM Operations in London employer: Smartsheet
Contact Detail:
Smartsheet Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director, GTM Operations in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about asking for introductions. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream role.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their GTM strategies and think about how your experience aligns with their goals. We want you to walk in feeling confident and ready to showcase how you can contribute to their success.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors to refine your answers and get comfortable discussing your achievements. We believe that the more you practice, the more natural it will feel when it’s time to shine in front of the hiring team.
✨Tip Number 4
Don’t forget to follow up after your interviews! A simple thank-you email can go a long way in leaving a positive impression. We recommend reiterating your enthusiasm for the role and mentioning something specific from the conversation to show you were engaged.
We think you need these skills to ace Director, GTM Operations in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Director, GTM Operations role. Highlight your strategic leadership and analytical skills, as these are key to what we’re looking for.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about GTM strategies and how your background makes you the perfect fit for our team. Don’t forget to mention any relevant successes!
Showcase Your Analytical Mindset: Since this role requires strong analytical skills, be sure to include examples of how you've used data to drive decisions in your previous roles. We love seeing how you’ve turned insights into action!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to the right people. Plus, it shows us you’re serious about joining our team!
How to prepare for a job interview at Smartsheet
✨Know Your GTM Strategies
Before the interview, dive deep into Smartsheet's current Go-To-Market strategies. Understand their market positioning and be ready to discuss how your experience aligns with their objectives. This shows you’re not just interested in the role but also invested in the company’s success.
✨Showcase Your Analytical Skills
Prepare to discuss specific examples where your analytical mindset has driven successful outcomes. Bring data-driven insights to the table that demonstrate your ability to translate complex information into actionable strategies. This is crucial for a role focused on analytics and performance tracking.
✨Emphasise Team Collaboration
Highlight your experience working with cross-functional teams. Be ready to share stories about how you’ve collaborated with sales, marketing, and product teams to execute GTM plans. This will illustrate your ability to foster a collaborative environment, which is key for this position.
✨Prepare for Performance Metrics Discussion
Familiarise yourself with common KPIs used in GTM operations. Be prepared to discuss how you’ve established and monitored these metrics in previous roles. This will show your understanding of performance tracking and your proactive approach to continuous improvement.