SaaS Renewals Lead - Customer Success & Negotiation in London

SaaS Renewals Lead - Customer Success & Negotiation in London

London Full-Time 43875 - 53625 Β£ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Drive SaaS renewals and protect revenue while collaborating with sales and leadership.
  • Company: Join Smartsheet Inc, a leading tech company in London with a hybrid work culture.
  • Benefits: Enjoy competitive pay, flexible working options, and opportunities for professional growth.
  • Other info: Be part of a supportive team focused on achieving great results together.
  • Why this job: Make a real impact on customer success and drive business outcomes in a dynamic environment.
  • Qualifications: Experience in customer success, negotiation skills, and a passion for SaaS solutions.

The predicted salary is between 43875 - 53625 Β£ per year.

Smartsheet Inc in London is seeking a Customer Success Renewals Manager to drive a portfolio of Saa S renewals.

You will act as an extended member of the account team, ensuring successful conclusions and protecting revenue.

The role reports to the Manager, Customer Success, and is based in London (Hybrid eligible).

You will collaborate with sales, order management, and leadership to accelerate renewal outcomes and manage risk.

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SaaS Renewals Lead - Customer Success & Negotiation in London employer: Smartsheet Inc

Smartsheet is an exceptional employer that champions innovation and personal growth, offering a dynamic work environment in London. With a strong focus on employee well-being, we provide comprehensive benefits including private medical and dental coverage, generous leave policies, and opportunities for professional development through platforms like Udemy. Our inclusive culture encourages diverse perspectives, allowing you to make a meaningful impact while enjoying the flexibility of hybrid working arrangements.

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Contact Details:

Smartsheet Inc Recruitment Team

We think you need these skills to ace SaaS Renewals Lead - Customer Success & Negotiation in London

Customer Success Management
SaaS Knowledge
Negotiation Skills
Revenue Protection
Collaboration
Risk Management
Account Management