Sr. Forward Deployed AI Engineer (Remote Eligible in the UK)
For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it's what we show up for every day.
You independently lead the most complex AI deployments Smartsheet undertakes. You own the full engagement lifecycle from technical discovery through production deployment through solutions org handoff. You architect multi-agent solutions, design client-personalized MCP resource packs, and build the Deployment Kits that transform how 200+ solutions consultants and partners operate. You mentor junior FDEs, drive the intelligence loop, and present field findings at weekly Applied AI strategy sessions. You are building a function, not filling a role.
What You Will Do
Lead complex, multi-system AI deployments end-to-end scope, architect, build, validate, and manage the customer relationship throughout.
Own the AI workshop program for your pod, customize modules per customer, lead technical sessions, translate outputs into production requirements, evolve content from field learning.
Architect multi-agent solutions selecting the right coordination pattern for each customer's workflow characteristics and compliance requirements.
Design client‑specific and industry‑specific MCP resource packs that serve personalized intelligence from the server so every connected AI surface gets smarter for that customer automatically.
Own Deployment Kit quality for your pod. If a kit is not documented well enough for a solutions consultant with no engineering background to follow, it isn't done.
Lead Solutions Enablement Sprints:
Department in London employer: Smartsheet Inc
At Smartsheet Inc., we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. Our London-based team enjoys the flexibility of a hybrid work model, along with ample opportunities for professional growth and development in the fast-paced SaaS industry. Join us to be part of a supportive environment where your contributions are valued and rewarded.
