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- Tasks: Join us as a Technical Solutions Engineer, guiding sales with your tech expertise.
- Company: Smartsheet is a revolutionary tech company empowering teams with no-code tools.
- Benefits: Enjoy a dynamic work environment, remote options, and opportunities for growth.
- Why this job: Be part of a fast-growing SaaS company making a real impact in project management.
- Qualifications: 5+ years in Sales Engineering or relevant SaaS roles; strong technical knowledge required.
- Other info: Willingness to travel occasionally based on customer needs.
The predicted salary is between 43200 - 72000 £ per year.
Smartsheet is a tech company with a human story to tell. We’re here to empower teams to manage projects, automate workflows, and rapidly build new secure solutions, using simple no-code tools. We’re revolutionaries – so for us changing the way the world works is all in a day’s work. Smartsheet is looking for a Technical Solutions Engineer, EMEA who will provide technical guidance throughout the sales process. We are a fast-growing, high revenue-growth Software as a Service (SaaS) company that is changing the way teams and organizations manage work. We work in an agile environment that stays focused on building great software and supporting our colleagues. Here you can use the latest web technologies to their fullest potential. This high profile role is part of the Solutions Engineering team.
Responsibilities:
- Collaborate closely with the sales/presales team to develop solution proposals that align with customer requirements and deliver maximum value.
- Build proof of concepts to demonstrate the capabilities of our products and services to customers.
- Build solution diagrams that clearly articulate the technical architecture and requirements of proposed solutions.
- Be a technical SME for the Presales organization.
- Provide expert knowledge on what can/can’t be done using Smartsheet’s products together with other tools to solve customer needs.
- Be a recognized Smartsheet technical expert and develop relationships with partners on the Product and Engineering teams.
- Actively seek out opportunities to develop new integrations and solutions to address gaps and deliver value to customers.
- Work with Product Management and Operations as the customer advocate on technical feature requests.
As part of the role you will help promote the product vision to make sure it is always aligned with our customer’s signal.
Requirements:
- 5+ years of experience as a Sales Engineer or relevant security position in SaaS and/or enterprise software.
- Technical knowledge of the underlying technologies used in SaaS applications.
- Familiarity with Smartsheet products such as Core App, Bridge, Resource Management, Premium Apps, Control Center, Connectors.
- Ability to explain technical concepts to non-technical audiences.
- Ability to develop complex technical solutions to demonstrate value to customers.
- Understanding of Service/User Management from an IT perspective.
- Experience working with APIs and standard authorization protocols (OAuth2, SAML/SSO, OpenID, etc.).
- Experience with iPaaS/workflow automation platforms.
- Excellent problem-solving skills and a curious mindset to identify and resolve complex technical challenges.
- Experience with GitHub and/or GitLab is a plus.
- Experience/understanding of AWS, Azure, or GCP is a plus.
- Familiarity with the MEDDIC Pre-Sales/Sales methodology is a plus.
- Smartsheet certified is a plus.
- IT User/System Management certification (ITIL Certification) or equivalent is a plus.
- Willing to travel periodically based on customer and business needs.
- Bachelors (BA/BS) degree preferred.
Large Enterprise Technical Solutions Engineer employer: Smartsheet Inc
Contact Detail:
Smartsheet Inc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Large Enterprise Technical Solutions Engineer
✨Tip Number 1
Familiarise yourself with Smartsheet's products and features. Understanding the Core App, Bridge, and other tools will not only help you in interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of Smartsheet on platforms like LinkedIn. Engaging with them can provide insights into the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 3
Brush up on your technical knowledge related to SaaS applications and APIs. Being able to discuss these topics confidently will set you apart as a candidate who understands the technical landscape of the role.
✨Tip Number 4
Prepare to showcase your problem-solving skills through real-world examples. Think of specific challenges you've faced in previous roles and how you overcame them, as this aligns well with the responsibilities of a Technical Solutions Engineer.
We think you need these skills to ace Large Enterprise Technical Solutions Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a Sales Engineer or in a similar role within SaaS. Emphasise your technical knowledge and familiarity with Smartsheet products, as well as any experience with APIs and workflow automation platforms.
Craft a Compelling Cover Letter: In your cover letter, express your passion for technology and how you can contribute to Smartsheet's mission. Mention specific examples of how you've successfully developed technical solutions or collaborated with sales teams in the past.
Showcase Technical Skills: Be sure to include any certifications or relevant training, such as ITIL or Smartsheet certification. Highlight your problem-solving skills and ability to explain complex concepts to non-technical audiences, as these are crucial for the role.
Follow Up: After submitting your application, consider sending a polite follow-up email to express your continued interest in the position. This shows initiative and enthusiasm, which can set you apart from other candidates.
How to prepare for a job interview at Smartsheet Inc
✨Know Your Tech Inside Out
Make sure you have a solid understanding of the technologies used in SaaS applications, especially those relevant to Smartsheet products. Be prepared to discuss how these technologies can solve customer needs and demonstrate your technical expertise.
✨Showcase Your Problem-Solving Skills
Be ready to share examples of complex technical challenges you've faced in previous roles and how you resolved them. This will highlight your problem-solving abilities and your curious mindset, which are crucial for this position.
✨Communicate Clearly with Non-Techies
Since you'll need to explain technical concepts to non-technical audiences, practice simplifying complex ideas. Use relatable analogies or examples to ensure your explanations are clear and engaging.
✨Familiarise Yourself with MEDDIC
If you're not already familiar with the MEDDIC sales methodology, take some time to learn about it. Understanding this approach will help you align your solutions with customer requirements and demonstrate your fit for the role.
