Join our SmartRental team!
SmartRental Group, is a young company with great dynamism, dedicated to the operation and management of properties for the tourism and catering sector.
Our vision is to be the European leader in the market, providing diverse solutions and adapted to all accommodation needs.
With more than 10 years of experience, our activity focuses on hotels, apartments, hostels, student residences and luxury residences for the elderly.
Our portfolio has brands such as SmartRental Collection, Akeah, Malacuna, Live It, Suio, Evoca and Lemonade, covering various vertical markets in the Living and Hospitality sector.
We are seeking an experienced and dedicated Hostel Accommodation Manager to oversee the day-to-day operation of our hostel accommodation services.
The successful candidate will have a strong housekeeping background, proven experience managing accommodation standards, and demonstrated ability supervising and supporting reception/front office operations. We are looking for someone who leads by example, is hands-on, hardworking, and committed to delivering an exceptional guest experience.
Key Responsibilities
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Oversee all accommodation operations, ensuring high standards of cleanliness, presentation, and guest satisfaction.
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Manage and support housekeeping teams, including training, scheduling, and performance management.
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Supervise reception staff and ensure efficient front desk operations, reservations, check-ins, and guest services.
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Conduct regular inspections of guest rooms and public areas to maintain quality standards.
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Handle guest enquiries, complaints, and special requests in a professional and timely manner.
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Monitor occupancy levels and coordinate room availability with the reception team.
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Ensure compliance with health, safety, and company policies.
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Coordinate maintenance requirements and liaise with contractors and suppliers as needed.
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Maintain operational procedures and contribute to the continuous improvement of services.
Essential Requirements
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Previous experience as a Housekeeping manager, front desk manager, Accommodation Manager, or similar hospitality management role.
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Strong housekeeping management experience.
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Experience supervising reception and front office operations.
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Excellent leadership, communication, and organisational skills.
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Ability to work independently and as part of a team.
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Hands‑on approach with a strong work ethic.
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Fully flexible and willing to work evenings, weekends, and public holidays as required.
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Ability to thrive in a fast‑paced hospitality environment.
What do we offer?
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Competitive salary.
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Possibility of professional development and growth within an expanding company.
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Discounts on our hotels, restaurants, and events. Additionally, we also offer discounts in multiple sectors through the Perks at Workplatform.
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Accomodation Manager (Manchester) employer: Smartrental Group
SmartRental Group is an excellent employer, offering a vibrant work culture in the heart of Manchester's Northern Quarter. With a focus on professional development and growth, employees benefit from competitive salaries, discounts across our hospitality offerings, and a dynamic team environment that values customer service excellence. Join us to be part of a young, ambitious company dedicated to leading the European market in tourism and catering solutions.
