Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.
Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.
Job Description
What You’ll Be Doing
- Welcoming guests and ensuring a smooth check-in and check-out experience
- Handling guest enquiries both in person and over the phone
- Managing reservations, guest accounts, payments, and room allocations accurately
- Providing information about hotel facilities and local attractions
- Maintaining high standards of guest service and satisfaction
- Promoting hotel services and facilities to maximise guest experience
- Working collaboratively with all hotel departments to ensure seamless operations
- Following security, confidentiality, health & safety, and company procedures at all times
Qualifications
What We’re Looking For
- A positive, friendly, and professional attitude
- Excellent communication and interpersonal skills
- Strong attention to detail and organisational abilities
- Ability to remain calm and efficient in a busy environment
- Passion for hospitality and creating exceptional guest experiences
- Flexibility to work various shifts, including weekends and holidays
- Previous hotel reception or customer service experience is desirable but not essential as full training will be provided
Additional Information
What We Offer
- Worldwide hotel discounts across the Accor network
- Training, development, and career progression opportunities
- A supportive and inclusive team environment
- Employee recognition programmes
- Opportunity to work for one of the world’s leading hospitality brands
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Reception Team Member employer: SmartRecruiters Inc
SmartRecruiters Inc is an excellent employer for Product Designers, offering a collaborative environment where creativity and innovation thrive. With a strong focus on user-centered design, employees benefit from opportunities for professional growth and development, while contributing to meaningful projects that enhance user experiences. Located in a vibrant area, the company fosters a culture of teamwork and support, making it an ideal place for passionate designers to advance their careers.
