Novotel Nottingham Derby is a 4-star hotel located in Long Eaton, between Nottingham and Derby. Also, just off junction 25 of the M1.
Offering newly refurbished rooms with king-sized beds as standard also family rooms available, our features which we have a lovely restaurant and a lobby bar.
Job Description
We’re looking for a Reception Supervisor to join our team in Novotel Nottingham, where luxury service meets unforgettable guest experiences.
In this role, you’ll be the face of the hotel - leading from the front, anticipating guest needs, and ensuring every stay is seamless, personal, and memorable. If you’re passionate about hospitality and thrive on delivering exceptional service, this is your chance to shine.
What you’ll be doing:
Taking ownership of daily pre-arrival checks to make sure every detail is spot on.
Personally welcoming VIPs, Accor Live Limitless,and returning guests.
Stepping in for the Assistant Front Office Manager when needed, from pre-convention briefings to group arrivals.
Acting as the go-to contact for guests throughout their stay, resolving issues with ease and professionalism.
At our Hotel, every team member plays a role in shaping world-class experiences. You’ll be part of a supportive, dynamic environment where your growth and development matter as much as the guest journey.
Qualifications
What we’re looking for
Experience in a guest-facing role within luxury hospitality.
A confident, people-focused leader with excellent communication skills.
A natural problem-solver who thrives under pressure.
Someone with an eye for detail and a genuine passion for service.
Additional Information
The Person:
Successful candidates for the position of Reception Supervisor will be able towork as a team but also work by themselves, communicate with there team but also other team members around the hotel. Handling situations in a polite and professional manner to suit guests needs.
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Reception Supervisor in Long Eaton employer: SmartRecruiters Inc
SmartRecruiters Inc is an excellent employer for Product Designers, offering a collaborative environment where creativity and innovation thrive. With a strong focus on user-centered design, employees benefit from opportunities for professional growth and development, while contributing to meaningful projects that enhance user experiences. Located in a vibrant area, the company fosters a culture of teamwork and support, making it an ideal place for passionate designers to advance their careers.
