Cheddar, based in London, is hiring a Customer Service Agent to handle queries across email, in-app support, phone and social channels, triaging onboarding, payment, cashback and gift-card issues to ensure customer satisfaction.
The role is predominantly remote with office visits every other week. You will collaborate with Compliance, Engineering and Product to optimize support processes, contribute to KPI targets, document procedures, and help scale a fast-growing finance platform.
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Remote-First Customer Support Specialist with Equity in London employer: SmartRecruiters Inc
SmartRecruiters Inc is an excellent employer for Product Designers, offering a collaborative environment where creativity and innovation thrive. With a strong focus on user-centered design, employees benefit from opportunities for professional growth and development, while contributing to meaningful projects that enhance user experiences. Located in a vibrant area, the company fosters a culture of teamwork and support, making it an ideal place for passionate designers to advance their careers.
