Evelyn Partners in Liverpool is seeking a Service Desk Analyst for a 12-month fixed-term contract. The role is hybrid, with coverage from 10:00 to 18:00, Monday to Friday, following training.
You will provide first-line technical support, log incidents, and respond to queries via phone, email, and self-service. Key responsibilities include logging incidents in ServiceNow, maintaining SLAs, collaborating with DevOps, and ensuring high customer service standards.
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Hybrid IT Service Desk Analyst – First-Line Support in Liverpool employer: SmartRecruiters Inc
SmartRecruiters Inc is an excellent employer for Product Designers, offering a collaborative environment where creativity and innovation thrive. With a strong focus on user-centered design, employees benefit from opportunities for professional growth and development, while contributing to meaningful projects that enhance user experiences. Located in a vibrant area, the company fosters a culture of teamwork and support, making it an ideal place for passionate designers to advance their careers.
