NEC Software Solutions in Hartlepool is seeking a Service Desk Manager to lead the Service Desk and Incident Management across multiple sites, with 50% remote work. You will oversee a team of ~50 globally, including 4 FTE direct reports, and ensure ITIL-aligned operations and ISO20000 compliance.
You will collaborate with stakeholders to design and deliver high-performance IT services, coach leaders across locations, and drive continual service improvement while balancing cost and quality.
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IT Service Desk Leader — Remote/Hybrid, Global Support employer: SmartRecruiters Inc
SmartRecruiters Inc is an excellent employer for Product Designers, offering a collaborative environment where creativity and innovation thrive. With a strong focus on user-centered design, employees benefit from opportunities for professional growth and development, while contributing to meaningful projects that enhance user experiences. Located in a vibrant area, the company fosters a culture of teamwork and support, making it an ideal place for passionate designers to advance their careers.
