Host

We are looking for a passionateHost to be part of our team for The Hoxton, Shoreditch in ourIl Bambini Club Restaurant.

Il Bambini Club is a lively space with a vibrant bar and open kitchen, the space blends green and terracotta tones, playful patterns and romantic florals for a warm, modern setting.Bringing the spirit of Italy to the heart of Shoreditch. Serving seasonal signature pizzas, fresh pasta, and indulgent dolci. Expect vibrant aperitivo, reimagined Italian cocktails, and weekly DJs in a playful, East-London setting.

Job Description

• You'll add that extra special touch to our guests' experience by creating a culture of recognising and delighting our guests throughout the whole team; you'll turn every guest into a regular!
• Both guest and team experience will be at the heart of all you do. You'll lead your team of hosts by example, keeping them involved and motivated; making feel empowered and supported, confident in providing top experiences for our guests and comfortable turning to you with questions
• Have a firm grip of the CRM bookings system, keeping our data up to date and closely managing the Restaurant book across the day and for the weeks ahead
• Work closely with the Restaurant General Managers and Head Chefs to deliver a consistently excellent experience in our spaces

Qualifications

• A shining personality who has a genuine passion for hospitality and guest experience. You will be the face of the Hotel for our guests!
• 2+ years' experience in a similar hospitality Host/Front of House/ Maître'D management role in a busy, bustling environment. You're a natural at inspiring trust and bringing others along on a journey
• Experience using CRM bookings systems and table management
• Exceptional attention to detail in a fast-paced environment, juggling many things at once, but always dotting the i's and crossing the t's
• You're looking for a place where you can be you; no clones in suits here
• You're not precious. We leave our egos at the door and help get thingsdone
• You're up for doing things differently and trying (almost) everything once
• You want to be part of a team that works hard, supports each other and has fun along the way

Additional Information

• Competitive salary including TRONC
• Up to 28 days holidays (inclusive of bank holidays), pension, and life insurance.
• A Medicash Plan to claim money back and get access to lots of ways to support your physical & mental wellbeing
• Goes without saying, but we'll feed you during your shift

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