NEC Software Solutions in Hartlepool is seeking a proactive 1st line IT support analyst. You will handle customer inquiries, log incidents in the ITSM tool, and perform initial investigation to keep services running smoothly. Accurate logging, timely updates and SLA adherence are essential.
The role involves 24/7 shift work with a 14 shifts every 28 days cycle. Strong knowledge of Microsoft Office, excellent communication, flexibility and ownership are highly valued, along with eligibility for
#J-18808-Ljbffr
First-Line IT Support Analyst employer: SmartRecruiters Inc
SmartRecruiters Inc is an excellent employer for Product Designers, offering a collaborative environment where creativity and innovation thrive. With a strong focus on user-centered design, employees benefit from opportunities for professional growth and development, while contributing to meaningful projects that enhance user experiences. Located in a vibrant area, the company fosters a culture of teamwork and support, making it an ideal place for passionate designers to advance their careers.
