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For Companies At a Glance
- Tasks: Join a dynamic team delivering tailored support and innovative solutions to clients daily.
- Company: SmartPA transforms administrative services with cutting-edge technology and a vibrant culture.
- Benefits: Enjoy remote work, flexitime, competitive salary, yearly bonuses, and 33 days holiday.
- Why this job: Be part of a creative environment where your ideas drive real impact and business growth.
- Qualifications: Proficiency in MS Office, experience in diary management, and a passion for admin excellence.
- Other info: Opportunity for career growth and unique partnership options for entrepreneurial spirits.
The predicted salary is between 24000 - 35000 £ per year.
Unleash your potential and join the team redefining the future of administration!
Who We Are
At SmartPA, we don’t just provide support – we transform it. Our mission is simple yet bold: to redefine administrative and PA services through innovative thinking, cutting-edge technology and an unrelenting pursuit of excellence. Trusted by global leaders in industries like tech, automotive and retail, we’re the engine behind smarter, more efficient operations. With a vibrant, client-focused culture and a team driven by creativity, no two days at SmartPA are ever the same! As we continue to grow rapidly, this is your opportunity to join us on the journey to becoming the most optimised administrative organisation in the world. If you’re ready to challenge the status quo and create meaningful impact, we want to hear from you!
Key Responsibilities and Skills
What You’ll Do
- The Centre of Excellence (COE) is the driving force behind SmartPA, where strategy comes to life. As part of this dynamic, client-facing department, you’ll be the heartbeat of our business – delivering high-impact, tailored support to a key client account daily.
- In the role of Business Support Executive, you’ll play a pivotal role in providing bespoke solutions to a variety of stakeholders. You’ll tackle real challenges, establish meaningful relationships and make a tangible difference to client success.
Here’s what your day-to-day will look like:
- Collaborate & Innovate: Work within our agile pod structure to deliver comprehensive and seamless support across a variety of tasks and projects for stakeholders. Contribute fresh, creative ideas to optimise processes, streamline workflows, and enhance service delivery. Partner with your team to ensure exceptional service delivery, meeting client needs and driving measurable results.
- Manage Key Tasks with Excellence: Complete tasks such as diary management, scheduling and handling email correspondence with precision and professionalism, keeping everything on track for your client. Prepare, format and edit documents to meet the highest standards, ensuring consistency and quality in every deliverable. Perform accurate data entry and reporting, ensuring all insights are actionable and timely.
- Support Business Growth: Identify inefficiencies and proactively recommend process improvements, helping us work smarter. Assist in creating workflows, automating repetitive tasks and embedding best practices across your client’s operations.
- Be a Relationship Builder: Act as a trusted partner to your client, anticipating needs and consistently exceeding expectations. Represent SmartPA’s values with authenticity, serving as a positive brand ambassador in every interaction. Collaborate across teams to ensure consistent quality and excellence in all deliverables.
- Stay Adaptable: Approach new challenges with a solution-driven mindset, thriving in a fast-paced, ever-changing environment.
Experience
About You
We’re looking for someone who:
- Thrives in a dynamic, entrepreneurial environment where no two days are the same.
- Is passionate about redefining what it means to deliver world-class PA and admin support.
- Can manage their own time and workload effectively, delivering results with confidence.
- Brings enthusiasm, creativity, and positivity to their work.
- Enjoys contributing ideas to improve processes and drive business growth.
What You’ll Need
Your experience is key, but your attitude is what sets you apart.
- Essential: Proficiency in MS Office (especially Outlook, Word, and Excel). Proven experience in diary management, data handling and project coordination. A track record of meeting tight deadlines and juggling competing priorities.
- Desirable: Familiarity with Google Suite, CRM platforms and booking systems. Background in office management, account management, or similar. Experience in process improvement and creating efficiencies.
Work Remotely: Yes.
Salary: £24,000 - £35,000
Schedule: Monday - Friday, 9am - 5.30pm (core hours are 10am - 4.30pm)
What’s in It for You?
At SmartPA, we believe in rewarding talent and supporting your growth:
- Competitive Salaries
- Yearly Bonuses based on company, department, and individual performance.
- Remote Work.
- Flexitime Initiative: Work when you’re most productive (core hours: 10:00–16:30).
- 33 Days Holiday: Because rest fuels greatness.
- Growth Opportunities: Develop your skills, advance your career and grow with a company reshaping the industry.
- Enhanced Benefits: Unlock additional perks based on your loyalty and length of service.
About us
At SmartPA we provide industry leading administrative and business support services to organisations across the globe. Through our knowledge and experience, we aim to teach the true value of EA and secretarial services as a fundamental support function in every business, providing access to the world’s largest talent pool, whilst raising standards and inspiring growth across our marketplace. We offer a variety of opportunities to work with and within SmartPA from free training to becoming a fully fledged Partner. The Partnership provides a unique opportunity for Partners to run their own home based business, delivering SmartPA's world-class back office services. Whether you want flexible working hours, increased income, better work-life balance or minimised childcare costs, SmartPA enables you to achieve your goals.
Business Support Executive - UK employer: SmartPA
Contact Detail:
SmartPA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Executive - UK
✨Tip Number 1
Familiarise yourself with SmartPA's mission and values. Understanding how we redefine administrative services will help you align your responses during interviews, showcasing your enthusiasm for our innovative approach.
✨Tip Number 2
Network with current or former employees of SmartPA on platforms like LinkedIn. Engaging in conversations can provide you with insider insights about the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 3
Prepare to discuss specific examples of how you've improved processes or contributed to team success in previous roles. Highlighting your problem-solving skills and creativity will resonate well with our focus on innovation and efficiency.
✨Tip Number 4
Showcase your adaptability by being ready to discuss how you've thrived in fast-paced environments. We value candidates who can handle change and remain solution-oriented, so share relevant experiences that demonstrate this ability.
We think you need these skills to ace Business Support Executive - UK
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Business Support Executive role. Emphasise your proficiency in MS Office, diary management, and any experience in project coordination.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for redefining administrative support. Mention specific examples of how you've contributed to process improvements or enhanced service delivery in previous roles.
Showcase Your Creativity: In your application, include examples of how you've brought fresh ideas to past positions. This could be through optimising workflows or implementing new tools that improved efficiency.
Highlight Relationship-Building Skills: Demonstrate your ability to build strong relationships with clients and stakeholders. Share anecdotes that illustrate your proactive approach to anticipating needs and exceeding expectations.
How to prepare for a job interview at SmartPA
✨Showcase Your Adaptability
SmartPA thrives in a dynamic environment, so be ready to discuss how you've successfully navigated change in previous roles. Share specific examples of how you adapted to new challenges and contributed positively to your team.
✨Demonstrate Your Creativity
Since the role involves contributing fresh ideas, prepare to share instances where you've optimised processes or introduced innovative solutions. Highlight your ability to think outside the box and how it benefited your previous employers.
✨Highlight Your Relationship-Building Skills
As a Business Support Executive, you'll need to act as a trusted partner to clients. Be prepared to discuss how you've built and maintained strong relationships in past roles, and how you anticipate client needs to exceed their expectations.
✨Prepare for Practical Scenarios
Expect to face practical questions or scenarios during the interview. Brush up on your diary management and data handling skills, and be ready to demonstrate your proficiency in MS Office, especially Outlook, Word, and Excel.
