Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join us as a Business Support Executive, delivering tailored support and innovative solutions to clients.
- Company: SmartPA transforms administrative services with cutting-edge technology and a vibrant, client-focused culture.
- Benefits: Enjoy competitive salaries, hybrid work options, flexitime, 33 days holiday, and growth opportunities.
- Why this job: Be part of a dynamic team redefining admin support while making a real impact on client success.
- Qualifications: Proficiency in MS Office and experience in project delivery are essential; creativity and enthusiasm are key.
- Other info: Work Monday to Friday, with core hours from 10:00 to 16:30, and enjoy a supportive environment.
The predicted salary is between 19200 - 28000 £ per year.
Unleash your potential and join the team redefining the future of administration!
Who We Are
At SmartPA, we don’t just provide support – we transform it. Our mission is simple yet bold: to redefine administrative and PA services through innovative thinking, cutting-edge technology and an unrelenting pursuit of excellence. Trusted by global leaders in industries like tech, automotive and retail, we’re the engine behind smarter, more efficient operations. With a vibrant, client-focused culture and a team driven by creativity, no two days at SmartPA are ever the same! As we continue to grow rapidly, this is your opportunity to join us on the journey to becoming the most optimised administrative organisation in the world. If you’re ready to challenge the status quo and create meaningful impact, we want to hear from you!
Key Responsibilities and Skills
What You’ll Do
The Centre of Excellence (COE) is the driving force behind SmartPA, where strategy comes to life. As part of this dynamic, client-facing department, you’ll be the heartbeat of our business – delivering high-impact, tailored support to clients daily. In the role of Business Support Executive, you’ll play a pivotal role in providing bespoke solutions for a key client account. You’ll tackle real challenges, establish meaningful relationships and make a tangible difference to client success. Here’s what your day-to-day will look like:
- Collaborate & Innovate: Work within our agile pod structure, supporting a range of stakeholders with varied operational tasks and deadlines. Contribute fresh, creative ideas to optimise processes, streamline workflows and enhance service delivery. Partner with your team to ensure seamless, high-quality service and exceed client expectations across diverse accounts.
- Manage Key Tasks with Excellence: Complete tasks such as diary management, scheduling and handling email correspondence with precision and professionalism, keeping everything on track for your client. Prepare, format and edit documents to meet the highest standards, ensuring consistency and quality in every deliverable. Perform accurate data entry and reporting, ensuring all insights are actionable and timely.
- Support Business Growth: Identify inefficiencies, proactively recommend improvements, and assist in process changes, updates and new best practices. Assist in streamlining, automating repetitive tasks and embedding these improvements across client operations.
- Build Relationships: Act as a trusted partner to your client, anticipating needs and consistently exceeding expectations. Represent SmartPA’s values with authenticity, serving as a positive brand ambassador in every interaction. Collaborate across teams to ensure consistent quality and excellence in all deliverables, and to provide cover and support within the pod structure.
- Stay Adaptable: Approach new challenges with a solution-driven mindset, thriving in a fast-paced, ever-changing environment.
Experience
About You
We’re looking for someone who:
- Thrives in a dynamic, entrepreneurial environment where no two days are the same.
- Is passionate about redefining what it means to deliver world-class PA and admin support.
- Can manage their own time and workload effectively, delivering results with confidence.
- Brings enthusiasm, creativity, and positivity to their work.
- Enjoys contributing ideas to improve processes and drive business growth.
What You’ll Need
Your experience is key, but your attitude is what sets you apart.
- Essential: Proficiency in MS Office (especially Outlook, Word, and Excel). Proven ability to meet tight deadlines and juggle competing priorities. Experience in project delivery and administrative tasks.
- Desirable: Familiarity with CRM platforms and booking systems. Background in office management, account management, or similar. Experience in diary management, document formatting and data handling and entry.
Salary £24,000 - £35,000
Schedule Monday - Friday, 9am-5.30pm (core hours 10am - 10.30pm)
What’s in It for You?
At SmartPA, we believe in rewarding talent and supporting your growth:
- Competitive Salaries
- Yearly Bonuses based on company, department, and individual performance.
- Hybrid Work: 1 day at home per week.
- Flexitime Initiative: Work when you’re most productive (core hours: 10:00–16:30).
- 33 Days Holiday: Because rest fuels greatness.
- Growth Opportunities: Develop your skills, advance your career and grow with a company reshaping the industry.
- Enhanced Benefits: Unlock additional perks based on your loyalty and length of service.
Important Details
Schedule: 37.5 hours per week, Monday–Friday, with core hours being 10:00-16:30.
Business Support Executive - Edinburgh employer: SmartPA
Contact Detail:
SmartPA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Executive - Edinburgh
✨Tip Number 1
Familiarise yourself with SmartPA's mission and values. Understanding how we redefine administrative services will help you align your responses during interviews, showcasing your enthusiasm for our innovative approach.
✨Tip Number 2
Network with current or former employees of SmartPA on platforms like LinkedIn. Engaging with them can provide insights into the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 3
Prepare to discuss specific examples of how you've contributed to process improvements in previous roles. Highlighting your proactive approach to enhancing efficiency will resonate well with our focus on business growth.
✨Tip Number 4
Showcase your adaptability by preparing to discuss how you've thrived in fast-paced environments. We value candidates who can handle change and maintain high-quality service under pressure, so share relevant experiences.
We think you need these skills to ace Business Support Executive - Edinburgh
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Business Support Executive role. Emphasise your proficiency in MS Office, project delivery, and any experience in diary management or document formatting.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for redefining administrative support. Mention specific examples of how you've contributed to process improvements or client success in previous roles.
Showcase Your Adaptability: In your application, provide examples of how you've thrived in dynamic environments. Highlight instances where you've successfully managed competing priorities or adapted to new challenges.
Highlight Team Collaboration: Demonstrate your ability to work within a team by sharing experiences where you've collaborated with others to achieve common goals. This is crucial for the role as it involves working within an agile pod structure.
How to prepare for a job interview at SmartPA
✨Show Your Passion for Innovation
SmartPA is all about redefining administrative support through innovative thinking. Be prepared to discuss how you've contributed fresh ideas in previous roles and how you can bring that creativity to the team.
✨Demonstrate Your Organisational Skills
As a Business Support Executive, you'll need to manage multiple tasks efficiently. Share specific examples of how you've successfully handled diary management, scheduling, or document preparation in the past.
✨Emphasise Your Adaptability
The role requires thriving in a fast-paced environment. Prepare to talk about times when you've had to adapt quickly to changes or challenges, showcasing your solution-driven mindset.
✨Build Rapport with Interviewers
Since building relationships is key at SmartPA, make an effort to connect with your interviewers. Show genuine interest in their experiences and the company culture, which will demonstrate your ability to be a trusted partner.
