HR Coordinator in London

Full-time | Hybrid (3 days/week in-office) | Based in Kentish Town, North London

Are you a people person with strong organisational skills, great attention to detail, and a desire to begin or grow your career in HR? We're looking for a People Coordinator to join our team and play a key role in delivering an exceptional employee experience. In this role, you'll provide essential day-to-day support across the People function - owning key processes such as onboarding, offboarding, benefits & payroll administration, and employee records, whilst also contributing to company events and employee experience initiatives. You'll be the go-to person for first-line People queries, playing a pivotal role in ensuring our people operations run smoothly and contributing to a positive workplace culture.

Whilst this is a People/HR Coordinator role, please note that you will be expected to provide reception cover during the Head of Office & Facilities' annual leave and other planned absences, approximately six weeks per year. During this time, you may also be required to respond to unforeseen office situations, such as liaising with contractors to resolve facilities issues, so a comfort level with this aspect of the role is important.

About us: Based in North London, Smartodds provides in-depth research and analysis on sporting events around the world, supported by world-class, bespoke software platforms. We're proud of our collaborative and dynamic culture, grounded in our core values of Boldness, Open-mindedness, Ownership, and Togetherness. We are a small and collaborative team - our environment is open, inclusive, and focused on doing great work together.

Key Responsibilities

• Act as the first point of contact for all People matters, including managing the People Team inbox, replying promptly to queries, finding the right balance between ownership and escalation.
• Manage end-to-end people processing for new starters, leavers, employee changes, right to work checks, references etc.
• Own the onboarding experience, ensuring new hires receive the onboarding plan, IT access, and a smooth integration into the company.
• Support with Benefits administration, including taking accountability for adding/removing employees on the different schemes and maintaining accurate records.
• Manage payroll administration, preparing the monthly spreadsheet and ensuring all relevant documents have been collected and accurately completed.
• Maintain accurate and secure employee records, ensuring compliance with GDPR and company policies and conducting regular audits against agreed standards.
• Ensure all people data is accurately tracked by keeping people trackers updated.
• Own the recruitment administration, such as posting vacancies, creating and updating templates, screening candidates where appropriate and liaising with line managers to ensure a positive candidate experience.
• Provide general administrative support, including note-taking during relevant meetings, tracking action points and keeping internal platforms and the company's website up to date.
• Assist in the planning, organisation and delivery of social and wellbeing events and initiatives, including company off-site events, Christmas parties, regular sporting activities and charitable initiatives.
• Support the Head of Office & Facilities with coordinating associated logistics such as travel, transport and accommodation to ensure a seamless experience for employees.
• Support the Head of People in the delivery of the People Strategy, including delivering people-projects work of a high standard within the agreed deadlines.
• Provide reception cover during the Head of Office & Facilities' annual leave and other planned absences, approximately six weeks per year, ensuring a 'first contact' presence for visitors and incoming deliveries.
• During these periods, you may also be required to respond to ad-hoc facilities situations, such as coordinating with contractors to resolve any unforeseen office issues.

Skills & Experience Required

• Strong organisational skills with the ability to multi-task and prioritise work effectively.
• A people-focused mindset, with enthusiasm for delivering a great employee experience.
• High attention to detail and a proactive approach to work.
• Good communication skills, both written and verbal, with the ability to engage with employees at all levels.
• Proficiency in Microsoft Office.
• Ability to commute to the office a minimum of three days per week.
• Right to work in the UK.

Preferred

• Some experience in an HR/People or administrative role, though not essential.
• Understanding of people processes and best practice.
• Experience using HRIS and ATS software.
• CIPD qualification or working towards it.
• Experience in project administration or coordination.

What you can expect in return – Our Benefits

• From Day One: 30 days holiday (in addition to bank & public holidays), In-house chef, In-house masseuse, Team sporting events, 25% discount on Brentford Football Club merchandise, Cycle to work scheme, Employee Assistance Programme, Interest-free travel season ticket loan, Offsite trips.
• After 3 Months: Pension - Employer Contribution starting at 5.5%, and employee starting at 2.5%, Income protection – 75% of salary (subject to terms & conditions).
• After Probation: Private Medical Insurance - including coverage of any excess payment, Health Cash Plan via Medicash, Life Assurance (4 x times earnings at time of death), Enhanced Company Sick Pay, A discretionary annual bonus.
• After 2 Years: Increase in employer pension contribution to 6% (with a minimum employee contribution of 3%), Enhanced Maternity Pay, Enhanced Paternity Pay.
• After 4 Years: Increase in employer pension contribution to 7% (with a minimum employee contribution of 3.5%).