HR Coordinator

Full-time | Hybrid (3 days/week in-office) | Based in Kentish Town, North London

Are you a people person with strong organisational skills, great attention to detail, and a desire to begin or grow your career in HR? We're looking for a People Coordinator to join our team and play a key role in delivering an exceptional employee experience. In this role, you'll provide essential day-to-day support across the People function – owning key processes such as onboarding, offboarding, benefits & payroll administration, and employee records – whilst also contributing to company events and employee experience initiatives. You'll be the go-to person for first-line People queries, playing a pivotal role in ensuring our people operations run smoothly and contributing to a positive workplace culture.

Key Responsibilities:

• Act as the first point of contact for all People matters, including managing the People Team inbox, replying promptly to queries, and finding the right balance between ownership and escalation.
• Manage end-to-end people processing for new starters, leavers, employee changes, right-to-work checks, references, etc.
• Own the onboarding experience, ensuring new hires receive the onboarding plan, IT access, and a smooth integration into the company.
• Support with Benefits administration, including taking accountability for adding/removing employees on the different schemes and maintaining accurate records.
• Manage payroll administration, preparing the monthly spreadsheet and ensuring all relevant documents have been collected and accurately completed.
• Maintain accurate and secure employee records, ensuring compliance with GDPR and company policies and conducting regular audits against agreed standards.
• Ensure all people data is accurately tracked by keeping people trackers updated.
• Own the recruitment administration, such as posting vacancies, creating and updating templates, screening candidates where appropriate and liaising with line managers to ensure a positive candidate experience.
• Provide general administrative support, including note-taking during relevant meetings, tracking action points and keeping internal platforms and the company’s website up to date.
• Assist in the planning, organisation and delivery of social and wellbeing events and initiatives, including company off-site events, Christmas parties, regular sporting activities and charitable initiatives, and support the Head of Office & Facilities with coordinating associated logistics such as travel, transport and accommodation.
• Support the Head of People in the delivery of the People Strategy, including delivering people-projects work of a high standard within the agreed deadlines.
• Provide reception cover during the Head of Office & Facilities' annual leave and other planned absences, ensuring a ‘first contact’ presence for visitors and incoming deliveries, and respond to ad-hoc facilities situations.

Skills & Experience Required:

• Strong organisational skills with the ability to multi-task and prioritise work effectively.
• A people-focused mindset, with enthusiasm for delivering a great employee experience.
• High attention to detail and a proactive approach to work.
• Good communication skills, both written and verbal, with the ability to engage with employees at all levels.
• Proficiency in Microsoft Office.
• Ability to commute to the office a minimum of three days per week.
• Right to work in the UK.

Preferred:

• Some experience in an HR/People or administrative role, though not essential.
• Understanding of people processes and best practice.
• Experience using HRIS and ATS software.
• CIPD qualification or working towards it.
• Experience in project administration or coordination.

What you can expect in return – Our Benefits:

• 30 days holiday (in addition to bank & public holidays)
• In-house chef
• In-house masseuse
• Team sporting events
• 25% discount on Brentford Football Club merchandise
• Cycle to work scheme
• Employee Assistance Programme
• Interest-free travel season ticket loan
• Offsite trips

*Available on selected days

After 3 Months:

• Pension – Employer Contribution starting at 5.5%, and employee starting at 2.5%
• Income protection – 75% of salary (subject to terms & conditions)

After Probation:

• Private Medical Insurance – including coverage of any excess payment
• Health Cash Plan via Medicash
• Life Assurance (4 × times earnings at time of death)
• Enhanced Company Sick Pay
• A discretionary annual bonus

After 2 Years:

• Increase in employer pension contribution to 6% (with a minimum employee contribution of 3%)
• Enhanced Maternity Pay
• Enhanced Paternity Pay

After 4 Years:

• Increase in employer pension contribution to 7% (with a minimum employee contribution of 3.5%)