At a Glance
- Tasks: Lead product delivery and client engagement for innovative Web3 solutions.
- Company: Join SmartMedia Technologies, a leader in brand engagement and Web3 innovation.
- Benefits: Competitive salary, flexible work options, and opportunities for professional growth.
- Other info: Collaborative culture focused on innovation and making a real impact.
- Why this job: Be at the forefront of transforming digital engagement in a dynamic tech environment.
- Qualifications: 4-6 years in account management or product delivery, with a passion for emerging technologies.
The predicted salary is between 36000 - 60000 € per year.
SmartMedia Technologies is a company founded to bring brand engagement solutions to scale conscious companies. We are experts in launching and scaling everything from Linear, Connected TV to Web3. The future is being built on our Enterprise Web3 engagement platform, making Web3 easy, safe and open for current and future consumers. The SmartMedia Stack, including its self-serve, no-code, drag and drop studio, enables creators to design and distribute tokens, 2-click web3 wallets, and spatial web experiences by leveraging the scale and reach of its Web3-enabled programmatic media platform. SmartMedia Technologies' end-to-end Web2-to-Web3 platform drives gamified engagement, acquisition and loyalty across a digital and mobile-first audience - ultimately delivering better business outcomes.
We work smarter and play harder; we live our company values by being strategic partners who bring innovation and passion to the service and execution that we do on the behalf of our clients.
Passion
We have a persistent and relentless pursuit to achieve our best. This shows up in the love for the smart work that we do. We are passionate about that work delivering results for our partners, and about building lifelong relationships. We are always looking for a smarter way to do great things. We look for inventive and creative ideas, strategies, tactics and technologies that deliver better business outcomes.
Execution
We do great things, and we do things great! We value the ability to get things done and to follow through when we said we would. It also means understanding where we should be executing and how best to prioritize our time and tasks to ensure we have the greatest amount of impact.
Service
We put others above ourselves by making intentional decisions and actions to benefit others. This means serving a variety of stakeholders such as our clients, team members, family, community and mother earth.
About the role
As a Senior Account Delivery Manager (Sr. ADM) at SmartMedia Technologies (SMT), you will sit at the intersection of product delivery, client engagement, and strategic execution for one of our most important enterprise accounts. This hybrid role blends program management, strategic account leadership, and product strategy, with a core emphasis on Benefits & Offers within the Retail Banking and Consumer Card Payment Services (Loyalty) ecosystem.
You will own the account plan and product roadmap, serving as the primary day-to-day contact for the client while orchestrating internal teams across Product, Engineering, Creative, and Data. This role demands a leader who can think strategically, execute with precision, translate complex client needs into scalable, data-driven product outcomes that drive loyalty and engagement.
What you’ll do
- Product & Delivery Leadership
Lead end-to-end delivery of Statements of Work — from scoping through launch — with clear timelines, milestones, and KPIs. Translate client business goals into actionable product requirements that align with SMT's capabilities. Develop repeatable playbooks to scale successful pilots into standardized, multi-market rollouts. - Client & Stakeholder Engagement
Serve as the primary client contact, mapping stakeholders across global and regional teams. Partner with clients to evolve their Benefits & Offers portfolio, co-creating new product enhancements and go-to-market strategies. Deliver structured, executive-ready communications — including weekly updates, risk registers, and post-launch insights. Own and maintain the account plan and product roadmap to ensure short-term success and long-term strategic growth. Define KPIs, measure performance, and deliver insights that demonstrate ROI and inform future product direction. Support commercial leads with scoping, pricing frameworks, change controls, and budget tracking. - Cross-Functional Collaboration
Coordinate internal teams across Product, Engineering, Creative, Data, and Leadership to ensure flawless execution. Drive alignment across stakeholders by clarifying requirements, removing blockers, and maintaining consistent delivery against client expectations.
Other duties or projects as assigned
No additional duties beyond those outlined above.
What You’ll Bring
- Strategic Thinking – Ability to connect delivery to both client and product objectives, identifying opportunities for innovation and growth.
- Product Mindset – Expertise in translating business needs into clear product requirements with measurable outcomes.
- Collaboration & Influence – Proven ability to build trust and drive alignment across cross-functional teams.
- Project Delivery – Track record of managing complex, multi-market programs on time and within scope.
- Communication – Skilled in engaging senior stakeholders and delivering structured, executive-level presentations.
- Data-Driven Decision Making – Adept at defining KPIs and leveraging analytics to demonstrate ROI.
- Problem Solving & Adaptability – Resourceful and resilient in fast-paced, evolving environments.
- Client-Centric Approach – Solutions-oriented mindset with a focus on long-term value creation.
- Innovation & Curiosity – Enthusiastic about emerging technologies (Web3, loyalty, MarTech, AdTech) and their real-world applications.
Education, Experience and Training
Bachelor's degree in Business, Marketing, Product Management, or related field (or equivalent experience). 4–6+ years of progressive experience in account management, product delivery, or client services, ideally in technology-driven environments. Experience in Web3, AdTech, MarTech, FinTech, or loyalty programs preferred. Proven ability to lead the full lifecycle of client Statements of Work. Strong project management, analytical, and problem-solving skills. Skilled collaborator across Product, Engineering, Creative, Data, and Commercial teams. Proficient in Microsoft 365, Google Workspace, Asana, Slack, and virtual meeting tools. Excellent verbal, written, and presentation skills. Adaptable and curious, thriving in dynamic and high-growth settings.
Sr. Account Delivery Manager in London employer: SmartMedia Technologies, Inc.
SmartMedia Technologies is an exceptional employer that fosters a dynamic work culture where innovation and passion drive success. With a strong emphasis on employee growth, we offer opportunities to engage with cutting-edge technologies in the Web3 space while collaborating with cross-functional teams to deliver impactful solutions for our clients. Located in a vibrant environment, we prioritise work-life balance and provide a supportive atmosphere that encourages creativity and strategic thinking.
Contact Detail:
SmartMedia Technologies, Inc. Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Sr. Account Delivery Manager in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by researching SmartMedia Technologies and understanding their products and values. Tailor your responses to show how your experience aligns with their mission. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online platforms to refine your answers. Focus on articulating your past experiences and how they relate to the role of Sr. Account Delivery Manager. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of the SmartMedia team. Let’s get you that dream job!
We think you need these skills to ace Sr. Account Delivery Manager in London
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your passion for the role and the industry shine through. We love candidates who are excited about what we do at SmartMedia Technologies, so share why you’re keen to join us and how you can contribute!
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your relevant experience and skills that align with the Sr. Account Delivery Manager role. We want to see how your background fits into our mission of driving innovation and engagement.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and structure your thoughts logically. We appreciate well-organised applications that make it easy for us to see your qualifications and potential.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at SmartMedia Technologies, Inc.
✨Know Your Stuff
Before the interview, dive deep into SmartMedia Technologies and their Web3 engagement platform. Understand their products, services, and recent developments. This will not only help you answer questions confidently but also show your genuine interest in the company.
✨Showcase Your Strategic Thinking
Prepare examples that highlight your ability to connect delivery with client objectives. Think of times when you've identified opportunities for innovation or growth in previous roles. Be ready to discuss how you can apply this mindset to the Senior Account Delivery Manager position.
✨Communicate Clearly and Effectively
Practice delivering structured, executive-level presentations. You’ll need to convey complex ideas simply and clearly, especially when discussing KPIs and product outcomes. Consider rehearsing with a friend or using virtual meeting tools to simulate the interview environment.
✨Be Ready to Collaborate
Since this role involves cross-functional collaboration, think of examples where you've successfully worked with diverse teams. Highlight your ability to build trust and drive alignment, as well as how you’ve navigated challenges in past projects to ensure successful delivery.
