At a Glance
- Tasks: Shape and scale global sales operations while driving strategic initiatives.
- Company: Join Smartly, a diverse tech company making a global impact.
- Benefits: Enjoy competitive pay, equity options, and a focus on wellbeing.
- Other info: Flexible hybrid workplace with opportunities for career growth.
- Why this job: Make a real difference in a dynamic environment with global reach.
- Qualifications: Strong experience in sales strategy and excellent analytical skills.
The predicted salary is between 80000 - 100000 £ per year.
Smartly is looking for a Global Director, Sales Strategy and Operations to help shape and scale how our commercial organization operates globally. In this role, you will partner closely with Sales leadership and cross-functional teams to drive planning, operational rigor, forecasting, and strategic initiatives that support growth across regions and customer segments.
This role is well suited for someone who combines strong analytical thinking with business judgment and operational execution. You will work across teams to improve decision‑making, streamline processes, and ensure our global go‑to‑market organization can scale effectively as the business grows.
What You Will Do
- Partner with global Sales leadership to define and operationalize go‑to‑market priorities and commercial strategy
- Lead annual and quarterly planning processes, including territory planning, quota modeling, capacity planning, and performance tracking
- Develop forecasting frameworks, reporting structures, and business insights that support data‑driven decision‑making
- Analyze pipeline health, sales performance, conversion trends, and operational metrics to identify opportunities and risks
- Drive cross‑functional initiatives with Finance, Marketing, Customer Success, and Business Operations teams to improve commercial effectiveness
- Build scalable operational processes and frameworks that improve efficiency and consistency across regions
- Prepare executive‑level business reviews, strategic analyses, and recommendations for senior leadership stakeholders
- Identify areas for process improvement and lead operational change initiatives that support company growth
What We Are Looking For
- Strong experience in sales strategy, revenue operations, business operations, management consulting, or related commercial strategy functions
- Experience working with global sales organizations and supporting cross‑regional go‑to‑market teams
- Strong analytical and problem‑solving skills with the ability to translate data into actionable business insights
- Experience with forecasting, pipeline management, sales planning, and performance reporting
- Ability to work through ambiguity and drive alignment across multiple stakeholders and functions
- Strong communication and presentation skills, including experience working with senior business leaders
- Comfortable balancing strategic thinking with hands‑on operational execution
- Experience working with CRM and business intelligence tools such as Salesforce, Looker, Tableau, or similar platforms
What We Offer You
- An Inclusive Global Culture: Join a team of over 750 Smartlies, representing more than 60 nationalities across 24 locations in 13 countries. We cultivate a culture built on trust, transparency, and open feedback, where diverse perspectives are valued and encouraged.
- Global Impact: Contribute to a company making a global impact, directly influencing our customers’ success and business growth.
- Focus on Wellbeing: We prioritize your health with healthcare packages, mental health services, and a commitment to work‑life balance through paid holidays and family leave.
- Comprehensive Rewards: Benefit from equity options, performance‑based rewards, competitive compensation, and career development opportunities.
- Flexible Hybrid Workplace: Experience a hybrid work model, balancing office collaboration with remote work, and the option to work abroad for up to 30 days annually.
Global Director, Sales Strategy and Operations in London employer: Smartly.io
Smartly is an exceptional employer that fosters an inclusive global culture, where over 750 employees from more than 60 nationalities collaborate in a supportive environment. With a strong focus on employee wellbeing, comprehensive rewards, and ample opportunities for career development, Smartly empowers its team members to thrive both personally and professionally while making a significant impact on the global market.
StudySmarter Expert Advice🤫
We think this is how you could land Global Director, Sales Strategy and Operations in London
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those who work at Smartly. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for interviews by practising common questions and tailoring your answers to highlight your experience in sales strategy and operations. We want to see how you can bring value to our team!
✨Tip Number 3
Showcase your analytical skills! Be ready to discuss how you've used data to drive decisions in past roles. We love candidates who can turn numbers into actionable insights.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our Smartly family.
We think you need these skills to ace Global Director, Sales Strategy and Operations in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Global Director role. Highlight your experience in sales strategy and operations, and show us how your skills align with our needs. We want to see how you can contribute to our global impact!
Showcase Your Analytical Skills:Since this role requires strong analytical thinking, don’t shy away from sharing specific examples of how you've used data to drive business decisions. We love seeing numbers and results that back up your claims!
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language and avoid jargon where possible. We appreciate a well-structured application that gets straight to the point—just like we do in our operations!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team at Smartly!
How to prepare for a job interview at Smartly.io
✨Know Your Numbers
As a Global Director, Sales Strategy and Operations, you'll need to demonstrate your analytical prowess. Brush up on key metrics like sales performance, conversion rates, and forecasting frameworks. Be ready to discuss how you've used data to drive decisions in past roles.
✨Understand the Company Culture
Smartly values an inclusive global culture, so show that you resonate with their values. Research their approach to teamwork and diversity, and be prepared to share examples of how you've fostered collaboration in previous positions.
✨Prepare for Cross-Functional Discussions
This role involves working closely with various teams like Finance and Marketing. Think about how you've successfully led cross-functional initiatives before and be ready to discuss specific examples that highlight your ability to drive alignment and improve commercial effectiveness.
✨Showcase Your Strategic Thinking
You'll need to balance strategic thinking with hands-on execution. Prepare to discuss how you've developed and operationalised go-to-market strategies in the past. Use concrete examples to illustrate your thought process and the impact of your decisions on business growth.
