At a Glance
- Tasks: Lead global IT operations and develop innovative processes for a growing company.
- Company: Join Smartly.io, a diverse team of over 750 professionals from 60+ nationalities.
- Benefits: Enjoy competitive pay, equity options, healthcare, and a focus on wellbeing.
- Other info: Flexible hybrid work model with opportunities for career growth and international work.
- Why this job: Make a global impact while transforming IT systems into modern, cloud-based solutions.
- Qualifications: Proven leadership in IT, strong problem-solving skills, and experience with Google Workspace.
The predicted salary is between 80000 - 100000 £ per year.
We’re looking for an enthusiastic individual to join our Infrastructure & Production group to make Smartly.io the best possible place to work! We will offer you an opportunity, and at the same time the challenge, to lead a global company Enterprise IT operations. You will be the manager for a global Enterprise IT team which consists of IT Operations, Enterprise Applications and Enterprise Architecture. You will have the possibility to plan and create the best possible IT processes, tools and applications to support the company’s future growth. You will have an opportunity to manage internal IT infrastructure and enterprise architecture and develop those to match our growing business needs.
You will be part of the Infrastructure and Production leadership team and with that team you can discuss, spar and help with the things that prove to be toughest nuts to crack. If you are a seasoned professional, this role is your opportunity to get rid of the legacy systems and step into the cloud! Our team is heading towards a future of even more Smartlies. We want to scale up and mature our services - we will value your skills in making us bigger!
As the Head of IT you will:
- Lead global Enterprise IT operations team.
- Lead Enterprise IT architecture, development and processes.
- Participate in complex IT sysadmin duties and projects.
- Plan and execute development IT projects with help of internal and external resources.
- Build secure enterprise IT operations processes in collaboration with the Security team.
- Enhance collaboration and communication to cross teams and relevant stakeholders.
- Plan and develop IT automation to support more efficient operations.
- Manage Enterprise IT costs and budget.
- Manage IT assets, data, software and other inventory.
We are looking for:
- Cloud first -thinking allrounder understanding modern, agile and secure Enterprise IT.
- Great people leader for the Enterprise IT team.
- Technical knowledge and ability to take leadership in most difficult IT-support questions.
- A team player motivated to take on and drive projects independently.
- Experience with the Google Workspace ecosystem.
- Strong troubleshooting and problem-solving skills with the ability to work in a fast-paced environment.
- Customer and service-oriented mindset with good interpersonal skills.
- Ability and willingness to work at least three days a week from our London office.
What We Offer You:
- Inclusive Culture: Join a team of over 750 Smartlies representing more than 60 nationalities across 24 locations in 13 countries, we foster a culture built on trust, transparency, and open feedback.
- Global Impact: Be part of a company making a global impact, directly influencing our customers and business growth.
- Wellbeing Focus: Enjoy generous healthcare packages, mental health services, and a healthy work-life balance with paid holidays and family leave.
- Total Rewards: Benefit from equity options, performance-based rewards, competitive compensation, and ample career development opportunities.
- Hybrid Workplace: We work in a hybrid model, balancing office and remote work, with the option to work abroad for up to 30 days.
Head of IT employer: Smartly.io
Smartly.io is an exceptional employer that champions an inclusive culture, bringing together a diverse team of over 750 professionals from more than 60 nationalities. With a strong focus on employee wellbeing, we offer generous healthcare packages and a healthy work-life balance, alongside competitive compensation and ample career development opportunities. As the Head of IT, you will play a pivotal role in shaping our global Enterprise IT operations while enjoying the flexibility of a hybrid workplace that allows for both office and remote work.
StudySmarter Expert Advice🤫
We think this is how you could land Head of IT
✨Network Like a Pro
Get out there and connect with people in the industry! Attend meetups, webinars, or even just grab a coffee with someone who works at Smartly.io. Building relationships can open doors that a CV just can't.
✨Show Off Your Skills
When you get the chance to chat with potential employers, don’t hold back! Share your experiences and how you've tackled tough IT challenges. We want to see your problem-solving skills in action!
✨Be Ready for the Interview
Prepare for those tricky interview questions by practising your responses. Think about how your leadership style aligns with our culture at Smartly.io and be ready to discuss your vision for modern IT operations.
✨Apply Through Our Website
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you're genuinely interested in joining our team!
We think you need these skills to ace Head of IT
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Head of IT role. Highlight your leadership in IT operations and any cloud-first projects you've led. We want to see how you can make Smartly.io even better!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Share your passion for IT and how your vision aligns with our goals. Let us know why you're excited about leading our global Enterprise IT team and how you plan to tackle those tough nuts!
Showcase Your Problem-Solving Skills:In your application, give examples of how you've tackled complex IT challenges in the past. We love a good story about overcoming obstacles, especially if it involves modernising legacy systems or enhancing collaboration across teams.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come in through our own channels!
How to prepare for a job interview at Smartly.io
✨Know Your IT Stuff
Make sure you brush up on your technical knowledge, especially around cloud solutions and enterprise architecture. Be ready to discuss how you've tackled complex IT challenges in the past and how you can lead a team through similar situations.
✨Show Your Leadership Skills
As a Head of IT, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples of how you've successfully managed teams, resolved conflicts, and driven projects independently. Highlight your people skills and how you foster collaboration.
✨Understand the Company Culture
Familiarise yourself with Smartly.io's inclusive culture and values. Be prepared to discuss how you can contribute to this environment and support the company's growth. Show that you're not just a fit for the role, but also for the team.
✨Prepare for Scenario Questions
Expect to face scenario-based questions that assess your problem-solving and troubleshooting abilities. Think about past experiences where you've had to think on your feet and come up with innovative solutions, especially in fast-paced environments.
