At a Glance
- Tasks: Shape and scale global sales operations while driving strategic initiatives.
- Company: Join Smartly, a diverse tech company making a global impact.
- Benefits: Enjoy competitive pay, equity options, and a focus on wellbeing.
- Other info: Flexible hybrid workplace with opportunities for career growth.
- Why this job: Make a real difference in a dynamic environment with global reach.
- Qualifications: Experience in sales strategy and strong analytical skills required.
The predicted salary is between 80000 - 100000 £ per year.
Smartly is looking for a Global Director, Sales Strategy and Operations to help shape and scale how our commercial organization operates globally. In this role, you will partner closely with Sales leadership and cross-functional teams to drive planning, operational rigor, forecasting, and strategic initiatives that support growth across regions and customer segments. This role is well suited for someone who combines strong analytical thinking with business judgment and operational execution. You will work across teams to improve decision‑making, streamline processes, and ensure our global go‑to‑market organization can scale effectively as the business grows.
What You Will Do
- Partner with global Sales leadership to define and operationalize go‑to‑market priorities and commercial strategy
- Lead annual and quarterly planning processes, including territory planning, quota modeling, capacity planning, and performance tracking
- Develop forecasting frameworks, reporting structures, and business insights that support data‑driven decision‑making
- Analyze pipeline health, sales performance, conversion trends, and operational metrics to identify opportunities and risks
- Drive cross‑functional initiatives with Finance, Marketing, Customer Success, and Business Operations teams to improve commercial effectiveness
- Build scalable operational processes and frameworks that improve efficiency and consistency across regions
- Prepare executive‑level business reviews, strategic analyses, and recommendations for senior leadership stakeholders
- Identify areas for process improvement and lead operational change initiatives that support company growth
What We Are Looking For
- Strong experience in sales strategy, revenue operations, business operations, management consulting, or related commercial strategy functions
- Experience working with global sales organizations and supporting cross‑regional go‑to‑market teams
- Strong analytical and problem‑solving skills with the ability to translate data into actionable business insights
- Experience with forecasting, pipeline management, sales planning, and performance reporting
- Ability to work through ambiguity and drive alignment across multiple stakeholders and functions
- Strong communication and presentation skills, including experience working with senior business leaders
- Comfortable balancing strategic thinking with hands‑on operational execution
- Experience working with CRM and business intelligence tools such as Salesforce, Looker, Tableau, or similar platforms
What We Offer You
- An Inclusive Global Culture: Join a team of over 750 Smartlies, representing more than 60 nationalities across 24 locations in 13 countries. We cultivate a culture built on trust, transparency, and open feedback, where diverse perspectives are valued and encouraged.
- Global Impact: Contribute to a company making a global impact, directly influencing our customers’ success and business growth.
- Focus on Wellbeing: We prioritize your health with healthcare packages, mental health services, and a commitment to work‑life balance through paid holidays and family leave.
- Comprehensive Rewards: Benefit from equity options, performance‑based rewards, competitive compensation, and career development opportunities.
- Flexible Hybrid Workplace: Experience a hybrid work model, balancing office collaboration with remote work, and the option to work abroad for up to 30 days annually.
Global Director, Sales Strategy and Operations employer: Smartly.io
At Smartly, we pride ourselves on being an exceptional employer, offering a vibrant and inclusive global culture that celebrates diversity and fosters collaboration among over 750 team members from 60 nationalities. Our commitment to employee wellbeing is reflected in our comprehensive healthcare packages, flexible hybrid work model, and robust career development opportunities, ensuring that you can thrive both personally and professionally while making a meaningful impact on our customers' success.
StudySmarter Expert Advice🤫
We think this is how you could land Global Director, Sales Strategy and Operations
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those who work at Smartly. A friendly chat can open doors and give you insights that might just help you land that Global Director role.
✨Tip Number 2
Prepare for interviews by diving deep into Smartly's values and recent projects. Show us how your experience aligns with our goals, especially in sales strategy and operations. We love candidates who do their homework!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop us a thank-you email. It shows your enthusiasm and keeps you fresh in our minds as we make decisions.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Smartly.
We think you need these skills to ace Global Director, Sales Strategy and Operations
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Global Director role. Highlight your experience in sales strategy and operations, and show how your skills align with what we’re looking for at Smartly.
Showcase Your Analytical Skills:Since this role requires strong analytical thinking, don’t shy away from sharing specific examples of how you've used data to drive business decisions. We love seeing numbers and results!
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language and avoid jargon. We appreciate a well-structured application that gets straight to the point.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at Smartly.io
✨Know Your Numbers
As a Global Director, Sales Strategy and Operations, you'll need to demonstrate your analytical prowess. Brush up on key metrics like sales performance, conversion rates, and forecasting frameworks. Be ready to discuss how you've used data to drive decisions in past roles.
✨Showcase Cross-Functional Collaboration
This role requires working closely with various teams. Prepare examples of how you've successfully partnered with Finance, Marketing, or Customer Success in previous positions. Highlight specific initiatives where your collaboration led to improved commercial effectiveness.
✨Prepare for Strategic Discussions
Expect to engage in high-level strategic conversations. Familiarise yourself with the company's go-to-market priorities and be prepared to share your insights on operationalising these strategies. Think about how you can align your experience with their goals.
✨Communicate with Confidence
Strong communication skills are essential for this role. Practice articulating your thoughts clearly and confidently, especially when discussing complex topics. Consider preparing a mock presentation to showcase your ability to convey strategic analyses to senior leadership.
