Senior/ Lead Dynamics 365 CE/ CRM Functional Consultant
Senior/ Lead Dynamics 365 CE/ CRM Functional Consultant

Senior/ Lead Dynamics 365 CE/ CRM Functional Consultant

Stockport Full-Time 43200 - 72000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead Dynamics 365 CE projects, from requirements gathering to deployment and client support.
  • Company: Join SmartImpact, a UK Microsoft Gold partner transforming the non-profit sector since 2007.
  • Benefits: Enjoy remote work, continuous learning, and a collaborative, inclusive culture.
  • Why this job: Make a real impact with innovative solutions while working with diverse clients and cutting-edge technology.
  • Qualifications: Experience with Microsoft Dynamics CE, PowerApps, and strong communication skills are essential.
  • Other info: Be part of a rapidly growing team with opportunities for personal and professional growth.

The predicted salary is between 43200 - 72000 £ per year.

About us
Here at SmartImpact, we are a UK Microsoft Gold partner, providing innovative digital solutions to the non-profit sector since 2007. We partner with organisations of all sizes, including individual and corporate membership bodies, charities & fundraisers, societies, colleges, and regulatory bodies. With a growth of over 50% in the last two years and a workforce of just over 70 people, we’re expanding our team of Functional Consultants.

About the role
This is a rapidly growing and in-demand area, offering plenty of opportunities to add your personality, skill set, and professional experience to our projects. Most of your time will be spent delivering solutions for key projects or involved in a small portfolio of in-flight projects at different delivery stages, including discovery (requirements gathering), build, providing training or UAT support, or post go-live warranty as we transfer to our internal support team.

We are looking for people who can use their consultancy expertise within the context of the Microsoft stack (specifically Dynamics CE) and take the lead on projects from requirement gathering, requirements definition, solution design/architecture, and deployment perspective, while managing commercial and client expectations in partnership with an assigned project manager.

Your responsibilities

  • Design and develop appropriate, secure, and scalable solutions based on Microsoft and SmartImpact defined best practices.
  • Create, manage, and own the product backlog (requirements) via Azure Dev Ops (ADO) from SmartImpact perspective.
  • Create high-quality solution design documentation (high-level design documents and/or functional specifications).
  • Lead workshops/playback meetings to clearly explain our recommended technical solution to clients.
  • Complete customisation/development of product solutions, utilising a low code/no code approach where appropriate.
  • Take the lead and at times ‘sole role’ for customisation/configuration.
  • Work with Developer resources and take a hybrid approach for any custom development involving plugin/third-party products.
  • Provide a level of Quality Assurance on every assigned project, including system/unit testing.
  • Contribute to project risk/issue mitigation with the project team.
  • Support clients through deployment to go live, and complete handover documents as required.

Requirements

  • Experience configuring Microsoft Dynamics CE and exposure to previous versions/upgrades process.
  • Exposure to PowerApps, Flows, Canvas Apps, Power BI, and Azure.
  • Knowledge of Microsoft Azure/Dev Ops in the context of project delivery.
  • The ability to communicate with, influence, and manage client expectations.
  • Experience of requirements gathering and business process mapping.
  • An ability to create and maintain high-quality functional specification documents.
  • A proven track record of successful implementation of technological solutions.

What we offer

  • Continuous learning: You will develop the mindset and skills to navigate whatever comes next.
  • Support and leadership via our SMT team.
  • Exposure to great clients, bespoke products, and the latest technology.
  • An open and collaborative friendly working environment with knowledge sharing at the centre.
  • Remote working with ad hoc office visits for team meetings and socials.
  • Diverse and inclusive culture: You will be respected for who you are and empowered to use your voice to help others and our clients.

Senior/ Lead Dynamics 365 CE/ CRM Functional Consultant employer: smartimpact

At SmartImpact, we pride ourselves on being an exceptional employer, offering a dynamic and inclusive work culture that fosters continuous learning and professional growth. As a UK Microsoft Gold partner, our team enjoys the opportunity to work with diverse clients in the non-profit sector, utilising cutting-edge technology while collaborating in a supportive environment. With remote working options and a commitment to employee well-being, we empower our consultants to thrive both personally and professionally.
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Contact Detail:

smartimpact Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior/ Lead Dynamics 365 CE/ CRM Functional Consultant

✨Tip Number 1

Familiarise yourself with the Microsoft Dynamics CE ecosystem. Understanding the latest features and updates will not only boost your confidence but also demonstrate your commitment to staying current in this rapidly evolving field.

✨Tip Number 2

Network with professionals in the Dynamics 365 community. Attend webinars, join forums, or connect on LinkedIn to engage with others who are already in similar roles. This can provide valuable insights and potentially lead to referrals.

✨Tip Number 3

Prepare to discuss your previous project experiences in detail. Be ready to explain how you managed client expectations, gathered requirements, and delivered solutions, as these are key aspects of the role that SmartImpact is looking for.

✨Tip Number 4

Showcase your problem-solving skills during any interviews or discussions. Be prepared to present examples of how you've tackled challenges in past projects, particularly in relation to customisation and configuration within the Microsoft stack.

We think you need these skills to ace Senior/ Lead Dynamics 365 CE/ CRM Functional Consultant

Microsoft Dynamics CE Configuration
Requirements Gathering
Business Process Mapping
Solution Design and Architecture
Azure DevOps Management
PowerApps Development
Power BI Integration
Low Code/No Code Development
Client Relationship Management
Quality Assurance and Testing
Technical Documentation Creation
Project Risk Mitigation
Communication and Influencing Skills
Team Collaboration

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience with Microsoft Dynamics CE and showcases your consultancy expertise. Use specific examples that demonstrate your skills in requirements gathering, solution design, and project management.

Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the non-profit sector and your understanding of SmartImpact's mission. Mention how your background aligns with their needs and express your enthusiasm for contributing to their projects.

Showcase Technical Skills: In your application, emphasise your technical skills related to Microsoft Azure, PowerApps, and DevOps. Provide examples of how you've successfully implemented technological solutions in previous roles.

Highlight Soft Skills: Don't forget to mention your communication and client management skills. SmartImpact values the ability to influence and manage client expectations, so provide examples of how you've successfully navigated client relationships in the past.

How to prepare for a job interview at smartimpact

✨Showcase Your Dynamics 365 Expertise

Make sure to highlight your experience with Microsoft Dynamics CE during the interview. Be prepared to discuss specific projects where you've configured or customised Dynamics, and how you approached challenges in those projects.

✨Demonstrate Your Consultancy Skills

Since the role involves managing client expectations and leading workshops, be ready to share examples of how you've successfully gathered requirements and influenced stakeholders in previous roles. This will show your ability to communicate effectively and manage relationships.

✨Familiarise Yourself with Azure DevOps

As the role requires managing product backlogs via Azure DevOps, it’s crucial to demonstrate your familiarity with this tool. Discuss any past experiences using ADO for project delivery and how it contributed to successful outcomes.

✨Prepare for Technical Questions

Expect technical questions related to PowerApps, Flows, and other Microsoft technologies mentioned in the job description. Brush up on these topics and be ready to explain how you've used them in your previous work, especially in relation to low code/no code solutions.

Senior/ Lead Dynamics 365 CE/ CRM Functional Consultant
smartimpact
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  • Senior/ Lead Dynamics 365 CE/ CRM Functional Consultant

    Stockport
    Full-Time
    43200 - 72000 £ / year (est.)

    Application deadline: 2027-04-23

  • S

    smartimpact

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