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- Tasks: Lead Dynamics 365 CE projects, from requirements gathering to deployment and client support.
- Company: Join SmartImpact, a UK Microsoft Gold partner transforming the non-profit sector since 2007.
- Benefits: Enjoy remote work, continuous learning, and a collaborative, inclusive culture.
- Why this job: Make a real impact with innovative solutions while working with diverse clients and cutting-edge technology.
- Qualifications: Experience with Microsoft Dynamics CE, PowerApps, and strong communication skills are essential.
- Other info: Be part of a rapidly growing team with opportunities for personal and professional growth.
The predicted salary is between 48000 - 84000 £ per year.
About us
Here at SmartImpact, we are a UK Microsoft Gold partner, providing innovative digital solutions to the non-profit sector since 2007. We partner with organisations of all sizes, including individual and corporate membership bodies, charities & fundraisers, societies, colleges, and regulatory bodies. With a growth of over 50% in the last two years and a workforce of just over 70 people, we’re expanding our team of Functional Consultants (currently around 10 people).
About the role
This is a rapidly growing and in-demand area, offering plenty of opportunities to add your personality, skill set, and professional experience to our projects. Most of your time will be spent either delivering the solution for a key project or involved in a small portfolio of in-flight projects at different delivery stages. This could be in discovery (requirements gathering), in ‘build’, providing training or UAT support, or in post go live ‘warranty’ as we transfer over to our internal support team.
We are looking for people who can use their consultancy expertise within the context of the ‘Microsoft stack’ (specifically Dynamics CE) and take the lead on projects from a requirement gathering, requirements definition, solution design/architecture, and deployment perspective, while managing commercial and client expectations/constraints in partnership with an assigned project manager.
Your responsibilities
- Design and develop appropriate, secure, and scalable solutions based on Microsoft and SmartImpact defined best practices.
- Create, manage, and own the product backlog (requirements) via Azure Dev Ops (ADO) from SmartImpact perspective.
- Create high-quality solution design documentation (high-level design documents and/or functional specifications).
- Lead workshops/playback meetings to clearly explain our recommended technical solution to clients.
- Complete customisation/development of product solutions; utilising a low code/no code approach where appropriate.
- Take the lead and at times ‘sole role’ for customisation/configuration.
- Work with Developer resource and take a hybrid approach, if possible, for any custom development involving plugin/third party products.
- Provide a level of Quality Assurance on every assigned project, including system/unit testing.
- Contribute to project risk/issue mitigation with the project team.
- Support clients through deployment to go live, and complete handover documents as required.
Requirements
- Experience configuring Microsoft Dynamics CE and exposure to previous versions/upgrades process.
- Exposure to PowerApps, Flows, Canvas Apps, Power BI, and Azure.
- Knowledge of Microsoft Azure/Dev Ops in the context of project delivery.
- The ability to communicate with, influence, and manage client expectations.
- Experience of requirements gathering and business process mapping.
- An ability to create and maintain high-quality functional specification documents.
- A proven track record of successful implementation of technological solutions.
What we offer
- Continuous learning: You will develop the mindset and skills to navigate whatever comes next.
- Support and leadership via our SMT team.
- Exposure to great clients, bespoke products, and the latest technology.
- An open and collaborative friendly working environment with knowledge sharing at the centre.
- Remote working with ad hoc office visits for team meetings and socials.
- Diverse and inclusive culture: You will be respected for who you are and empowered to use your voice to help others and our clients.
Senior/ Lead Dynamics 365 CE/ CRM Functional Consultant employer: smartimpact
Contact Detail:
smartimpact Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior/ Lead Dynamics 365 CE/ CRM Functional Consultant
✨Tip Number 1
Familiarise yourself with the Microsoft Dynamics CE ecosystem. Understanding the nuances of the platform and its integration with other Microsoft tools like PowerApps and Azure DevOps will give you a significant edge during interviews.
✨Tip Number 2
Showcase your consultancy skills by preparing examples of past projects where you've successfully gathered requirements and managed client expectations. Be ready to discuss how you navigated challenges and delivered solutions.
✨Tip Number 3
Engage with the community around Microsoft Dynamics CE. Join forums, attend webinars, or participate in local meetups. This not only expands your network but also keeps you updated on industry trends and best practices.
✨Tip Number 4
Prepare to demonstrate your problem-solving abilities. During interviews, be ready to tackle hypothetical scenarios related to project delivery and client management, showcasing your analytical thinking and adaptability.
We think you need these skills to ace Senior/ Lead Dynamics 365 CE/ CRM Functional Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience with Microsoft Dynamics CE and any related technologies. Emphasise your consultancy skills and previous project successes to align with the job requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the non-profit sector and how your skills can contribute to SmartImpact's mission. Mention specific projects or experiences that demonstrate your expertise in Dynamics 365 CE.
Highlight Relevant Skills: In your application, clearly outline your experience with Azure DevOps, PowerApps, and other tools mentioned in the job description. Use specific examples to illustrate your proficiency and how it relates to the role.
Showcase Your Communication Skills: Since the role involves managing client expectations, include examples of how you've successfully communicated complex technical solutions to clients in the past. This will demonstrate your ability to influence and manage relationships effectively.
How to prepare for a job interview at smartimpact
✨Showcase Your Dynamics 365 Expertise
Make sure to highlight your experience with Microsoft Dynamics CE during the interview. Be prepared to discuss specific projects where you configured Dynamics, detailing the challenges you faced and how you overcame them.
✨Demonstrate Your Consultancy Skills
Since the role involves leading projects and managing client expectations, be ready to share examples of how you've successfully gathered requirements and mapped business processes in previous roles. This will show your ability to communicate effectively with clients.
✨Familiarise Yourself with Azure DevOps
As the role requires managing product backlogs via Azure DevOps, it’s crucial to understand its functionalities. Brush up on how you’ve used ADO in past projects, especially in relation to project delivery and documentation.
✨Prepare for Technical Discussions
Expect to engage in technical discussions about solution design and architecture. Be ready to explain your approach to customisation and configuration, and how you ensure quality assurance throughout the project lifecycle.
