Technical Support & Customer Success Specialist in Burton upon Trent

Technical Support & Customer Success Specialist in Burton upon Trent

Burton upon Trent Full-Time 27000 - 33000 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Provide first-line technical support and troubleshoot fleet management systems.
  • Company: Join Smartfits Installations Limited, a growing vehicle technology company.
  • Benefits: Monday-to-Friday schedule, training opportunities, and career progression.
  • Other info: Dynamic work environment with potential for growth in the tech field.
  • Why this job: Make a difference by helping customers solve technical issues in an exciting industry.
  • Qualifications: Customer-focused attitude and problem-solving skills are essential.

The predicted salary is between 27000 - 33000 Β£ per year.

Smartfits Installations Limited is seeking a customer-focused Technical Support Agent to provide first-line technical support for fleet management and telematics systems.

You will investigate issues, troubleshoot platforms, and manage tickets to resolution, ensuring a thorough and proactive service for customers.

Based in the UK, the role offers a Monday-to-Friday on-site schedule with opportunities for training and career progression within an expanding vehicle technology installation company.

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Technical Support & Customer Success Specialist in Burton upon Trent employer: Smartfits Installations Limited

At Smartfits, we pride ourselves on being an excellent employer, offering a supportive and collaborative work environment where your contributions truly matter. As a Technical Support & Customer Success Coordinator, you'll benefit from comprehensive training, a competitive salary, and opportunities for career progression within our growing team. Located in the heart of the UK, we provide a friendly atmosphere that encourages learning and innovation, ensuring you can thrive while helping our customers succeed.

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Contact Details:

Smartfits Installations Limited Recruitment Team

We think you need these skills to ace Technical Support & Customer Success Specialist in Burton upon Trent

Technical Support
Customer Service
Troubleshooting
Issue Investigation
Ticket Management
Fleet Management Systems
Telematics Systems