At a Glance
- Tasks: Support brokers and internal teams, ensuring efficient query handling and strong relationships.
- Company: Join a dynamic, globally-minded team with offices in the UK, US, and Australia.
- Benefits: Flexible working, work-life balance, and commitment to diversity and inclusion.
- Other info: Hybrid working model with opportunities for career growth and process improvement.
- Why this job: Make a global impact while enhancing your skills in a supportive environment.
- Qualifications: Strong communication skills, proactive mindset, and attention to detail.
The predicted salary is between 30000 - 40000 £ per year.
In this role, you will act as a central point of support for brokers and internal teams, ensuring queries are handled efficiently and accurately while building strong working relationships. You will develop a solid understanding of core processes, documentation requirements, and the end-to-end commercial journey, contributing to a high-quality experience for partners. Alongside providing first-line support, you will enhance your knowledge of products, tariffs, and contract validation, becoming a trusted resource for internal stakeholders. The role also involves supporting pre-live processes, managing inbound enquiries, and collaborating closely with sales channels to resolve operational challenges. By identifying recurring issues and contributing to process improvements, you will play an important role in streamlining workflows and improving the overall broker and partner journey.
What skills/experience do I need to be successful?
- Strong communication skills, both written and verbal;
- Ability to work well under pressure and manage multiple priorities;
- Proactive mindset with a willingness to learn and develop;
- Good attention to detail and problem-solving ability.
What sets us apart?
- Global Impact: With offices in the UK, US, and Australia, and plans for further expansion, you'll be part of a dynamic, globally-minded team, with opportunities to explore new markets and make a difference on a global scale.
- Flexible Working: Embrace the freedom to work from anywhere in the world for up to 30 days a year. We prioritise work-life balance, recognising that your well-being matters.
- Commitment to Diversity and Inclusion: We celebrate our diverse culture and value individuals irrespective of background, disability, religion, gender identity, sexuality, or ethnicity. Join a team where diversity is not just welcomed but celebrated as a key driver of growth and innovation.
What does hybrid working mean to us?
Hybrid working typically means 2 days in the office location listed on this advert and 3 days working at home each week. Some occasional travel to our other offices may be required.
What happens next?
Once we receive your application, it will be reviewed by a human – no bots here! The average process typically takes around 2-3 weeks, with 2 stages of video interviews using Teams. However, this can vary depending on the role. We may invite you for a face-to-face meeting or require only 1 video interview. If you have any questions or need support, our Recruitment Team is here to assist you.
Ready to join us on our journey to digitise, decarbonise, and localise the future of energy? Apply now.
We're committed to making the application process easy and comfortable. Let us know how we can help you with any reasonable adjustments that can be tailored to your needs.
Sales Operations Executive 6 month FTC in Worthing employer: SmartestEnergy
As a Sales Operations Executive, you will thrive in a supportive and inclusive environment that prioritises your professional growth and well-being. With flexible working options and a commitment to diversity, you'll be part of a globally-minded team dedicated to making a positive impact in the energy sector. Join us to enhance your skills while contributing to innovative solutions that streamline processes and improve partner experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Operations Executive 6 month FTC in Worthing
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or through mutual connections. Ask them about their experiences and any tips they might have for the interview process. Building relationships can give you insider knowledge that sets you apart.
✨Tip Number 2
Prepare for those interviews! Research the company’s values, recent news, and their approach to sales operations. Tailor your answers to show how your skills align with their needs, especially around communication and problem-solving.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family. Focus on articulating your thoughts clearly and confidently, especially when discussing your proactive mindset and attention to detail.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Sales Operations Executive 6 month FTC in Worthing
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Sales Operations Executive role. Highlight your communication skills and any relevant experience that shows you can handle queries efficiently and build strong relationships.
Showcase Your Problem-Solving Skills:In your application, give examples of how you've tackled challenges in previous roles. We love a proactive mindset, so don’t shy away from sharing how you’ve improved processes or resolved issues.
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language and avoid jargon. We appreciate attention to detail, so make sure there are no typos or grammatical errors!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the info you need about the role and our company culture there!
How to prepare for a job interview at SmartestEnergy
✨Know Your Stuff
Before the interview, make sure you have a solid understanding of the core processes and documentation requirements mentioned in the job description. Familiarise yourself with the products, tariffs, and contract validation to show that you're ready to be a trusted resource for internal stakeholders.
✨Show Off Your Communication Skills
Since strong communication is key for this role, practice articulating your thoughts clearly and confidently. Prepare examples of how you've effectively handled queries or built relationships in previous roles, as this will demonstrate your ability to support brokers and internal teams.
✨Be Proactive and Problem-Solving
Think of instances where you've identified recurring issues and contributed to process improvements. Highlighting your proactive mindset and problem-solving abilities will show that you're not just about handling tasks but also about enhancing workflows and the overall partner journey.
✨Embrace the Hybrid Working Model
Understand what hybrid working means for the company and be prepared to discuss how you can adapt to this model. Share your thoughts on balancing office and remote work, and how you plan to maintain productivity while collaborating closely with sales channels.
