At a Glance
- Tasks: Lead and transform SEBL's core operations for efficient and high-quality delivery.
- Company: Join a dynamic, globally-minded team with a commitment to innovation.
- Benefits: Flexible working, global impact, and a focus on diversity and inclusion.
- Other info: Enjoy hybrid working with opportunities for career growth and development.
- Why this job: Make a real difference in the energy sector while driving operational excellence.
- Qualifications: Extensive leadership experience in complex operational functions and energy operations expertise.
The predicted salary is between 63000 - 77000 £ per year.
This is a critical leadership role responsible for the end-to-end performance of SEBL's operational functions, ensuring efficient, compliant, and high-quality delivery across onboarding, metering and settlement, gas operations, and technical billing. The role will provide strategic and operational leadership to drive operational excellence, reduce cost-to-serve, and safeguard customer and business outcomes, while supporting SEBL's recovery and long-term growth ambitions.
You will lead the transformation and continuous improvement of Core Operations, embedding a high-performance, data-driven culture focused on accountability, efficiency, and service excellence. You will ensure operational readiness for change, strengthen governance and compliance, optimise processes and resources, and develop high-performing teams capable of delivering sustainable operational and commercial results.
What skills/experience do I need to be successful?
- Extensive senior leadership experience managing complex operational functions, large teams, and multi-layered delivery environments;
- Strong technical and operational expertise across energy operations, including metering, settlement, gas operations, billing, and revenue assurance;
- Proven track record of delivering operational transformation, process optimisation, automation, and embedding sustainable change;
- Strong understanding of regulatory requirements, risk management, operational controls, and compliance within regulated environments.
What sets us apart?
- Global Impact: With offices in the UK, US, and Australia, and plans for further expansion, you'll be part of a dynamic, globally-minded team, with opportunities to explore new markets and make a difference on a global scale.
- Flexible Working: Embrace the freedom to work from anywhere in the world for up to 30 days a year. We prioritise work-life balance, recognising that your well-being matters.
- Commitment to Diversity and Inclusion: We celebrate our diverse culture and value individuals irrespective of background, disability, religion, gender identity, sexuality, or ethnicity. Join a team where diversity is not just welcomed but celebrated as a key driver of growth and innovation.
What does hybrid working mean to us?
Hybrid working typically means 2 days in the office location listed on this advert and 3 days working at home each week. Some occasional travel to our other offices may be required.
What happens next?
Once we receive your application, it will be reviewed by a human – no bots here! The average process typically takes around 2-3 weeks, with 2 stages of video interviews using Teams. However, this can vary depending on the role. We may invite you for a face-to-face meeting or require only 1 video interview. If you have any questions or need support, our Recruitment Team is here to assist you.
Ready to join us on our journey to digitise, decarbonise, and localise the future of energy? Apply now.
We're committed to making the application process easy and comfortable. Let us know how we can help you with any reasonable adjustments that can be tailored to your needs.
Head of Core Operations 12 month FTC in Worthing employer: SmartestEnergy
Join a forward-thinking company at the forefront of energy trading, where as a Junior Trading Analyst, you'll thrive in a collaborative and inclusive environment that values diversity and innovation. With a commitment to employee growth, you'll have access to cutting-edge data platforms and the opportunity to make a global impact while enjoying a flexible hybrid working model. This role not only offers competitive benefits but also positions you to develop your analytical skills and contribute to meaningful projects that shape the future of energy trading.
