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- Tasks: Coordinate change of occupancy processes and ensure timely billing for customer accounts.
- Company: Join a global team focused on innovation and collaboration.
- Benefits: Flexible working options, competitive salary, and commitment to diversity.
- Why this job: Make a global impact while developing your skills in a supportive environment.
- Qualifications: Strong analytical skills and effective communication abilities required.
- Other info: Enjoy hybrid working with opportunities for career growth and travel.
The predicted salary is between 30000 - 42000 £ per year.
Do you have administration experience in an office environment? Join us in the Change of Tenancy team and start your journey in a collaborative environment where you can grow your skills with us!
How will I spend my time in this role?
- Generation of accurate and correct statements by validating and working within Industry processes;
- Ensure the timely billing of customer accounts;
- End to end processing of an account through to successful resolution;
- Logically understanding the reasons for failures and identifying solutions;
- Handle issues distributed by the Business by working exceptions;
- Utilize a variety of systems to provide information and help to deliver a one-stop resolution to queries;
- Ability to resolve normal and more complex billing issues;
- Helping other areas of the business on an ad hoc basis and as requested by your Line Manager.
What skills/experience do I need to be successful?
- Analytical and problem-solving skills and ability to learn new processes quickly;
- Strong communication skills including phone work.
What sets us apart?
- Global Impact: With offices in the UK, US, and Australia, and plans for further expansion, you'll be part of a dynamic, globally-minded team, with opportunities to explore new markets and make a difference on a global scale.
- Flexible Working: Embrace the freedom to work from anywhere in the world for up to 30 days a year. We prioritise work-life balance, recognising that your well-being matters.
- Commitment to Diversity and Inclusion: We celebrate our diverse culture and value individuals irrespective of background, disability, religion, gender identity, sexuality, or ethnicity. Join a team where diversity is not just welcomed but celebrated as a key driver of growth and innovation.
What does hybrid working mean to us?
Hybrid working typically means 2 days in the office location listed on this advert and 3 days working at home each week. Some occasional travel to our other offices may be required.
What happens next?
Once we receive your application, it will be reviewed by a human – no bots here! The average process typically takes around 2-3 weeks, with 2 stages of video interviews using Teams. However, this can vary depending on the role. We may invite you for a face-to-face meeting or require only 1 video interview. If you have any questions or need support, our Recruitment Team is here to assist you.
Ready to join us on our journey to digitise, decarbonise, and localise the future of energy? Apply now. We're committed to making the application process easy and comfortable. Let us know how we can help you with any reasonable adjustments that can be tailored to your needs.
Change of Occupancy Coordinator - 12 month FTC in Worthing employer: SmartestEnergy
Contact Detail:
SmartestEnergy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Change of Occupancy Coordinator - 12 month FTC in Worthing
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for opportunities, especially in roles like Change of Occupancy Coordinator. You never know who might have the inside scoop on a job opening!
✨Tip Number 2
Prepare for those video interviews! Since you'll likely be chatting over Teams, make sure you’re comfortable with the tech. Test your camera and mic beforehand, and have a quiet space ready where you can shine. Remember, first impressions count!
✨Tip Number 3
Show off your problem-solving skills! In your interviews, share specific examples of how you've tackled challenges in previous roles. This will demonstrate your analytical abilities and how you can contribute to resolving billing issues effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team and being part of our mission to make a global impact.
We think you need these skills to ace Change of Occupancy Coordinator - 12 month FTC in Worthing
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your administration experience and any relevant problem-solving skills to show us you’re a great fit for the Change of Tenancy team.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you want to join StudySmarter and how you can contribute to our mission. Be genuine and let your personality shine through – we love to see enthusiasm!
Showcase Your Communication Skills: Since strong communication is key for this role, make sure your application is clear and concise. Use proper grammar and structure to demonstrate your ability to communicate effectively, just like you would in the office.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into the right hands and helps us get to know you better!
How to prepare for a job interview at SmartestEnergy
✨Know Your Stuff
Before the interview, make sure you understand the role of a Change of Occupancy Coordinator. Familiarise yourself with the key responsibilities like billing processes and problem-solving techniques. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Communication Skills
Since strong communication is crucial for this role, practice articulating your thoughts clearly. You might be asked to explain how you would handle complex billing issues or resolve customer queries, so think of examples from your past experience that highlight your skills.
✨Be Ready to Problem-Solve
Prepare for situational questions where you'll need to demonstrate your analytical and problem-solving abilities. Think about times when you've successfully resolved issues in an office environment and be ready to discuss your thought process and the solutions you implemented.
✨Embrace the Company Culture
Research the company's commitment to diversity and inclusion, as well as their flexible working policies. Be prepared to discuss how you can contribute to a collaborative environment and how you value work-life balance, which is important to them.
