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- Tasks: Support brokers and internal teams, ensuring efficient query handling and strong relationships.
- Company: Join a globally-minded team with offices in the UK, US, and Australia.
- Benefits: Flexible working, work-life balance, and commitment to diversity and inclusion.
- Other info: Hybrid working policy with opportunities for travel and career growth.
- Why this job: Make a global impact while enhancing your skills in a dynamic environment.
- Qualifications: Strong communication skills, proactive mindset, and attention to detail.
The predicted salary is between 30000 - 40000 £ per year.
In this role, you will act as a central point of support for brokers and internal teams, ensuring queries are handled efficiently and accurately while building strong working relationships. You will develop a solid understanding of core processes, documentation requirements, and the end-to-end commercial journey, contributing to a high-quality experience for partners. Alongside providing first-line support, you will enhance your knowledge of products, tariffs, and contract validation, becoming a trusted resource for internal stakeholders. The role also involves supporting pre‑live processes, managing inbound enquiries, and collaborating closely with sales channels to resolve operational challenges. By identifying recurring issues and contributing to process improvements, you will play an important role in streamlining workflows and improving the overall broker and partner journey.
What skills/experience do I need to be successful?
- Strong communication skills, both written and verbal.
- Ability to work well under pressure and manage multiple priorities.
- Proactive mindset with a willingness to learn and develop.
- Good attention to detail and problem‑solving ability.
What sets us apart?
- Global Impact: With offices in the UK, US, and Australia, and plans for further expansion, you'll be part of a dynamic, globally‑minded team, with opportunities to explore new markets and make a difference on a global scale.
- Flexible Working: Embrace the freedom to work from anywhere in the world for up to 30 days a year. We prioritize work‑life balance, recognizing that your well‑being matters.
- Commitment to Diversity and Inclusion: We celebrate our diverse culture and value individuals irrespective of background, disability, religion, gender identity, sexuality, or ethnicity. Join a team where diversity is not just welcomed but celebrated as a key driver of growth and innovation.
Hybrid working policy: Hybrid working typically means 2 days in the office location listed on this advert and 3 days working at home each week. Some occasional travel to our other offices may be required.
Sales Operations Executive - x 2 (1 FTC 1 Perm) employer: SmartestEnergy
Contact Detail:
SmartestEnergy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Operations Executive - x 2 (1 FTC 1 Perm)
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or through mutual connections. Ask them about their experiences and any tips they might have for landing the role. Building relationships can give you insider info that sets you apart.
✨Tip Number 2
Prepare for the interview by understanding the company’s products and processes. Dive into their website and social media to get a feel for their culture and values. This will help you tailor your responses and show you’re genuinely interested in the role.
✨Tip Number 3
Practice your communication skills! Since strong communication is key for this role, consider doing mock interviews with friends or family. Focus on articulating your thoughts clearly and confidently, especially under pressure.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and ready to contribute to our global impact.
We think you need these skills to ace Sales Operations Executive - x 2 (1 FTC 1 Perm)
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Sales Operations Executive role. Highlight your relevant experience and skills that match the job description, especially your communication skills and attention to detail.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in previous roles. We want to see your proactive mindset and how you’ve contributed to process improvements or streamlined workflows.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon. This will demonstrate your strong written communication skills, which are essential for this role.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at SmartestEnergy
✨Know Your Stuff
Before the interview, make sure you have a solid understanding of the core processes and documentation requirements mentioned in the job description. Familiarise yourself with the end-to-end commercial journey so you can confidently discuss how you would support brokers and internal teams.
✨Show Off Your Communication Skills
Since strong communication is key for this role, practice articulating your thoughts clearly and concisely. Prepare examples of how you've effectively handled queries or built relationships in previous roles to demonstrate your verbal and written skills.
✨Be Proactive and Problem-Solving
Think of instances where you've identified recurring issues and contributed to process improvements. Be ready to share these examples during the interview to showcase your proactive mindset and problem-solving abilities, which are crucial for streamlining workflows.
✨Embrace the Company Culture
Research the company's commitment to diversity and inclusion. Be prepared to discuss how you can contribute to this culture and why it matters to you. Showing that you align with their values will help you stand out as a candidate who fits well within the team.