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- Tasks: Deliver top-notch Metering & Settlement services to our customers.
- Company: Join a global team with offices in the UK, US, and Australia.
- Benefits: Flexible working, work-life balance, and commitment to diversity.
- Other info: Hybrid working model with opportunities for travel and growth.
- Why this job: Make a global impact while enjoying a dynamic work environment.
- Qualifications: Customer service experience and strong organisational skills required.
The predicted salary is between 30000 - 40000 £ per year.
In this key role, you will deliver a first-class Metering & Settlement Service to our Internal and External Customers. You will support the metering & settlement requirements of our business driven by the existing and future customer base, handling installation and maintenance metering requests for Advanced, Smart Meter and Half Hourly meters as required.
What skills/experience do I need to be successful?
- Experience of delivering the highest levels of Customer Service.
- Strong organisational skills.
- Knowledge of the UK energy industry.
What sets us apart?
- Global Impact: With offices in the UK, US, and Australia, and plans for further expansion, you'll be part of a dynamic, globally-minded team, with opportunities to explore new markets and make a difference on a global scale.
- Flexible Working: Embrace the freedom to work from anywhere in the world for up to 30 days a year. We prioritise work-life balance, recognising that your well-being matters.
- Commitment to Diversity and Inclusion: We celebrate our diverse culture and value individuals irrespective of background, disability, religion, gender identity, sexuality, or ethnicity. Join a team where diversity is not just welcomed but celebrated as a key driver of growth and innovation.
What does hybrid working mean to us?
Hybrid working typically means 2 days in the office location listed on this advert and 3 days working at home each week. Some occasional travel to our other offices may be required. We’re committed to making the application process easy and comfortable. Let us know how we can help you with any reasonable adjustments that can be tailored to your needs. At the bottom of each of our adverts you can find one of our recruitment teams’ contact details. Please reach out so we can discuss with you further.
Metering & Settlement Executive 12 month FTC in Ipswich employer: SmartestEnergy
Contact Detail:
SmartestEnergy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Metering & Settlement Executive 12 month FTC in Ipswich
✨Tip Number 1
Network like a pro! Reach out to people in the energy industry, especially those who work with metering and settlement. A friendly chat can open doors and give you insights that job descriptions just can't.
✨Tip Number 2
Prepare for interviews by brushing up on your customer service skills. Think of examples where you've gone above and beyond for customers. We want to see how you handle real-life scenarios!
✨Tip Number 3
Show off your organisational skills! During interviews, share how you manage multiple tasks or projects. We love hearing about your strategies for staying on top of things, especially in a fast-paced environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re here to help you every step of the way, so don’t hesitate to reach out if you have questions.
We think you need these skills to ace Metering & Settlement Executive 12 month FTC in Ipswich
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your experience in delivering top-notch customer service. We want to see how you've gone above and beyond for customers in the past, so share specific examples that demonstrate your commitment to excellence.
Get Organised: Strong organisational skills are key for this role. When writing your application, mention any tools or methods you use to stay organised and manage your workload effectively. We love a candidate who can juggle multiple tasks with ease!
Know Your Stuff About the UK Energy Industry: Familiarity with the UK energy sector is a big plus. Do a bit of research and sprinkle in some industry knowledge in your application. This shows us you're genuinely interested and ready to hit the ground running!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to keep track of your application and ensures you don’t miss out on any important updates. Plus, we’re here to help if you need any adjustments during the process!
How to prepare for a job interview at SmartestEnergy
✨Know Your Metering & Settlement Stuff
Make sure you brush up on your knowledge of the UK energy industry, especially around metering and settlement processes. Familiarise yourself with Advanced, Smart Meter, and Half Hourly meters, as this will show that you're serious about the role and understand the technical aspects.
✨Customer Service is Key
Since delivering top-notch customer service is crucial for this role, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories during the interview to demonstrate your commitment to excellent service.
✨Organisational Skills Matter
This role requires strong organisational skills, so prepare to discuss how you manage your time and tasks effectively. You might want to mention any tools or methods you use to stay organised, as this will highlight your ability to handle multiple requests efficiently.
✨Embrace the Company Culture
Familiarise yourself with the company's commitment to diversity and inclusion. Be prepared to discuss how you can contribute to a positive team culture and support their values. Showing that you align with their mission will set you apart from other candidates.