SmartestEnergy is seeking an inspiring and commercially minded Customer Success Manager to lead the Industrial & Commercial (I&C) Customer Success teams across Customer Service, Billing and Change of Tenancy (COT). Reporting to the Head of Customer Success, you will drive performance and shape the end-to-end customer journey.
You will build high-performing teams, champion cost-to-serve initiatives, and foster compliant, reliable service for high-value clients while collaborating with Sales, IT
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Global Customer Success Leader Remote & Flexible in Ipswich employer: SmartestEnergy
SmartestEnergy is an exceptional employer that fosters a culture of innovation and collaboration, making it an ideal place for an Enterprise Solutions Architect to thrive. With a strong commitment to employee growth, you will have access to continuous learning opportunities and the chance to work on cutting-edge AI strategies in a supportive environment. Located in a vibrant area, the company also offers unique benefits that enhance work-life balance, ensuring that your contributions are both meaningful and rewarding.